Don’t treat your customers like a bunch of purses and wallets.

Your most unhappy customers are your greatest source of learning.

Ideas are commodity. Execution of them is not.

I was always looking outside myself for strength and confidence, but it comes from within. It is there all of the time.

Keep away from people who try to belittle your ambitions. Small people always do that, but the really great make you feel that you, too, can become great.

Ideas are easy. Implementation is hard.

When you have a dream, you've got to grab it and never let go.

I failed my way to success.

I used to sell furniture for a living. The trouble was, it was my own.

A goal is a dream with a deadline.

Never, never, never, never, in nothing great or small, large or petty, never give in except to convictions of honour and good sense. Never yield to force; never yield to the apparently overwhelming might of the enemy.

In everything the ends well defined are the secret of durable success.

A poorly implemented feature hurts more than not having it at all.

People who succeed have momentum. The more they succeed, the more they want to succeed, and the more they find a way to succeed. Similarly, when someone is failing, the tendency is to get on a downward spiral that can even become a self-fulfilling prophecy.

The best time to plant a tree is twenty years ago. The second best time is now.

The loftiest towers rise from the ground.