YOU SHALL NOT PASS this Twitter without the help you need. Hit us up in a DM.

Hey y’all. Sooo our chat is down and we’re working hard on a fix. BUT we’re all ears on Twitter. Hit us up with a DM if you need any help.

Here to help or give out hugs whatever you need.

This IS HOSTGATOR SUPPORT so... you know, let us know if you need anything.

#HappyFriday! We'll be here all day (and even Sat & Sun) ready to help. Hit us up if you need us.

Common solutions right here. ⬇️ And don't forget our Knowledge Base is always available.

*UPDATE: In order to keep our employees safe, we've moved support staff home. You may experience longer wait times while we're working on getting everything back to 💯. A big gator thank you for your patience. New Schedule: Phone & Social Support: 7AM-8PM CT Daily Chat: 24/7

Due to unprecedented winter weather in the Houston area, HostGator phone support is experiencing longer than normal wait times. In the meantime, please reach out to our awesome chat team at helpchat.hostgator.com, and check here for updates. Thanks so much for your patience.

Need some help with your HostGator account? Hit us up in the DMs 👇 x.com/messages/compo…

We are aware of an ongoing email issue causing delays in outgoing mail. Our teams are engaged and working towards a resolution, while also processing the backlog of outgoing mail. As a result, we are experiencing higher than normal support wait times. Thank you for your patience.

Email operations have returned to normal. Webmail customers should be able to send email without significant latency moving forward. Our team continues to work through the back log of outgoing email to ensure all are sent. Thank you for your patience.

As part of our continued efforts to better serve our customers, our hours of operation have changed for HostGator phone support. Phone support hours will now be 7am-12am ET. Our chat support will still be here for you 24/7.

We are aware of an issue that is preventing some customers from viewing their websites. Our teams are engaged and working to ensure a prompt resolution. We apologize and appreciate your patience while we work on this issue.