CX Guy ๐๐ปโโ๏ธ
@heycxguy
I'm just a regular guy who writes about Customer Experience irregularly. Let's talk about #CX, #custexp, #custserv, #cctr, #leadership, and #strategy.
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http://www.cxguy.com 24-03-2019 10:38:38
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Testing the STIB Innovation Diffusion Model via CustomerThink #CX vist.ly/3n5rsww
[Research Round-Up] NetLineโs Latest Data On B2B Content Consumption via CustomerThink #CX vist.ly/3n5tdpm
How Digital Brand Marketing Really Works via CustomerThink #CX vist.ly/3n5thbt
How Retailers Can Use First-Party Data to Weather Economic Pressure and Tariffs via CustomerThink #CX vist.ly/3n5ui7g
Marketers underestimate how loyal customers are and donโt understand what drives their loyalty via CustomerThink #CX vist.ly/3n5umqd
SAP Sapphire Orlando 2025: How to Steer Through Uncertainty with the AI-Powered Flywheel via CustomerThink #CX vist.ly/3n5uraw
Skyscraper Thinking: Building Sales Teams That Stand Tall via Ctr Sales Strategy #sales vist.ly/3n5vgci
My Top Tips โ Presenting Value via Colleen Francis #sales vist.ly/3n5xt5p
Why Most Sales Strategies Fail Without Tactical Execution via ANTHONY IANNARINO ๐บ๐ธ #sales vist.ly/3n5y4hb
A Business Take on the Modern Data Warehouse in 2025 and Beyond via CustomerThink #CX vist.ly/3n5yjhb
Graia Launches New Era of Customer Support Where AI Listens, Understands and Responds with Empathy via CustomerThink #CX vist.ly/3n5yp43
Executivesโ Guide to Customer Experience Value: Alignment via CustomerThink #CX vist.ly/3n5yt6a
Why Your Pricing Strategy is Broken โ And Behavioural Science Might Be the Fix via CustomerThink #CX vist.ly/3n5ywrt
Why Quality Engineering Is Key to a Better Customer Journey via CustomerThink #CX vist.ly/3n5y2eg
The ROI of Influencer Marketing: Is It Still Worth It? via CustomerThink #CX vist.ly/3n5z5zj
A Gardener or a Marketer? The Dangerous Misalignment Between Marketing Goals and Priorities via CustomerThink #CX vist.ly/3n5z9mg
How Modernizing Data Unlocks a Seamless Customer Journey via CustomerThink #CX vist.ly/3n5zd9a
Leadership in Digital Transformation: Lessons from Enterprise Cloud Adoption via CustomerThink #CX vist.ly/3n5zgtb
AIโs Symbiotic Impact on Drug Development and Patient Experience in Global Pharma and Biotech via CustomerThink #CX vist.ly/3n5zkg6