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#Wordpress usr - this is a great article. Graphene Action Hook Widgets – an easy way to modify your blog…: bit.ly/zcZlYe via AddThis

The Cost of Customer Service features a great infographic from T Parature and data from F. Curtis Barry & Co helpdeskguides.com/cost-of-custom…

Cost of Customer Service pinterest.com/pin/2549460288…

Are there white-hats and black-hats? Everyone seems to be a bit of both. Hackers busted Al Jazeera aljazeera.com/indepth/opinio… via Al Jazeera English

Nice work Zendesk. Love the support of Women Who Code zendesk.com/blog/women-who…

Are the days of free content on the web waning? Tim Carter goo.gl/kFbYo

Just sent some questions to Tiffany Zendesk. Hopefully we'll be showcasing the skinny on Zendesk on the site soon. goo.gl/j5iHK

Is Good #Customer Service only for Good Customers? #Custserv #CX #CRM bit.ly/GCI0Dy

How to Find the Top Pinners on Pinterest bit.ly/IBAN2N #sm

Middleware: CloudPointe , A Middleware Solution - helpdeskguides.com/middleware-clo…

In Las Vegas for the NAB digital media show. Anything that plugs in is on my shopping list.

What's happening in middleware? j.mp/IIMjgN

Your moment of Zen(desk) Zendesk Zack Urlocker #customerservice helpdeskguides.com/what-is-zendes…

What Sort of Customers Do You Have? smallbiztrends.com/2012/04/4-type… via Small Business Trends

Dear Customer - Stop Leaving Me! serviceuntitled.com/how-to-keep-yo…

How We Watch TV: bit.ly/LlclaH

Catch these clever tips on how to take a fab outfit photo from your phone, courtesy of Glitter Guide! ow.ly/bYkf5

QVC’s Fashionista Amy Stran – Inspired Style Is Just a Click Away « Woman Around Town shar.es/4uShn via @sharethis