Good Faith Estimate’s (GFE) and Advanced Explanation of Benefits (AEOB) are key parts of the #NoSurprisesAct Learn more in today’s #HLTH2022 session - Wed 11/16 at 10:30 am at The Newsroom Stage hlth.com/2022event/part… #pricetransparency #healthplans #interoperability

The No Surprises Act impacts #healthplans & providers in significant ways. Will enforcement of certain parts of the NSA be delayed, again? Learn more at today’s #HLTH2020 Partner Programming session: Wed 11/16 at 10:30 at Newsroom Stage #pricetransparency #interoperability

Attending #HLTH2022?? Come visit the Newsroom Stage at 10:30 am on Wed, 11/16 and learn about Good Faith Estimate’s (GFE) and Advanced Explanation of Benefits (AEOB) hlth.com/2022event/part… #nosurprisesact #healthplans #interoperability

For a copy of today’s #HLTH2022 session on the No Surprises Act by WEDI and HC Executive Group, send an email to [email protected] and we’ll send you a copy hlth.com/2022event/part… #nosurprisesact #healthplans #interoperability

Send an email to [email protected] to receive the presentation from this #HLTH2022 Partner Programming session on the No Surprises Act #nosurprisesact #healthplans #pricetransparency

May your Thanksgiving Day and all future days be filled with peace, happiness, and health! #Thanksgiving #ThanksgivingDay #ThanksgivingDay2022 #healthcare

With special recognition, honor, and thanks to all #Caregivers providing care and support to others this #ThanksgivingDay - and every day! #Thanksgiving #Caregiver #CaregiverMonth

“Become a Consumer-Centric #Healthcare Organization” – Via Change Healthcare changehealthcare.com/content/dam/ch… Join “Practical Application of #Personalization to Benefit Members and Patients” on Tues, January 24, 2023 at 2:00 PM ET to learn more us06web.zoom.us/webinar/regist… #CX #healthplans

“Practical Application of Personalization to Benefit Members and Patients” Starts in about an hour, today, January 24th, 2023 at 2:00 PM ET HCEG webinar presented by @ChangeHC Register now: us06web.zoom.us/webinar/regist… #healthplans #customerexperience #CX

Starts in 10 minutes! “Practical Application of Personalization to Benefit Members and Patients” JOIN NOW: us06web.zoom.us/webinar/regist… #healthplans #customerexperience #CX

In today’s webinar, HCEG Board member Angela Perri, Chief Medicare Officer at UPMC Health Plan, Keith Roberts of @ChangeHC, and Denise Holt of ICF Next discuss the “Practical Application of Personalization to Benefit Members and Patients” #healthplans #customerexperience #CX

Some of the tools and methodologies discussed in today’s webinar on personalization in #healthcare Register to receive a recording of this webinar sponsored by @ChangeHC us06web.zoom.us/webinar/regist… #healthplans #customerexperience #CX #patientexperience

HCEG Board Member Angela Perri – who is also Chief Medicare Officer at UPMC Health Plan shares that research reveals the overall journey a member/patient drives more satisfaction than individual touchpoints along the journey #healthplans #customerexperience #CX #patientexperience

Denise Holt, Partner &Head of Customer Strategy, Experience & Insights at ICF Next shares ‘Six Drivers of Emotional Loyalty’ in today’s webinar on “Practical Application of Personalization to Benefit Members and Patients” #healthplans #customerexperience #CX #patientexperience

Denise Holt of ICF Next shared the importance of Connecting with Your #Healthcare Customers through Zero-Party Data (ex. Data obtained straight from the source/consumer) #healthplans #customerexperience #CX #patientexperience

2022 #Healthcare Consumer Experience Index In today’s webinar, Keith Roberts of @ChangeHC shares an overview of second bi-annual national signature research study commissioned by Change Healthcare and fielded by The Harris Poll #customerexperience #CX #patientexperience

Keith Roberts noted this is brand new research that has not been widely shared. It includes a ‘Consumer Effort Index’ to measure dozens of different #healthcare consumer tasks Findings will be shared to all registrants #healthplans #customerexperience #CX #patientexperience

Registrants of today’s webinar sponsored by @ChangeHC will receive a recording and list of resources referenced by panelists. It’s not too late to register to receive this information us06web.zoom.us/webinar/regist… #healthplans #customerexperience #CX #patientexperience

“Four Key Themes in Consumer Health” Shared by Denise Holt of ICF Next in today’s webinar sponsored by @ChangeHC: Practical Application of Personalization to Benefit Members and Patients icf.com/insights/engag… #healthplans #customerexperience #CX #patientexperience

For more information and insight on #healthcare personalization, check out the resources on this page: bit.ly/hcpersonalizat… And connect with our sponsor Change Healthcare @ChangeHC at changehealthcare.com #healthplans #customerexperience #CX #patientexperience