Choose kindness. Kindness means connecting with people. Doing ordinary things with intention...pausing, making eye contact, sitting down for a few moments, listening, "how are you?", "how can I help?" National Care Experience Programme HSE Values in Action

Healthcare staff care about their patients, but not all recognise emotional cues or respond to them. Take time to acknowledge & validate emotion. This can help to build relationships, enhance trust, facilitate collaboration & a better care experience National Care Experience Programme what you permit you promote

Part of being human is the desire to feel like we belong. This can be difficult for patients in an unfamiliar healthcare environment. Porters & support staff are particularly skilled at building rapport with patients and helping to normalise their experience National Care Experience Programme

Medical jargon is a language used by healthcare staff to ease communication between team members. To aid patient recall and understanding, use easy to understand language, slow down, organise the explanation, summarise, repeat & check understanding #healthliteracy Helen Ryan

Europe is boiling… i put the heating on yesterday & tonight my 11 year old asked for his fluffy winter duvet cover on! #irishsummer 😂

Using good communication skills helps to address the 5 core emotional concerns. Affiliation describes the sense of connectedness with another group or person. Affiliation happens when we feel ‘we belong’, when we trust those around us & feel psychological safety National Care Experience Programme

The skills we use to build rapport with patients are essential for the collaboration required to develop a treatment plan. Building rapport supports patient understanding, shared decision making & consideration of potential treatment barriers National Care Experience Programme Communication in Healthcare

The HSE Perinatal Self-Care Workbook is now an audiobook! 🎧 The partnership between community and maternity hospital-based mental health services in the Mid West supports and empowers women from conception through to post-childbirth. Read more➡️bit.ly/4dcKM3A

It can be difficult to deliver sad news in acute environments. Taking time to prepare, allows us to think about how to get the physical environment right...in a way that will avoid interruption, respect confidentiality and provide support Irish Hospice Foundation #preparation

Happy neonatal nurses day! Especially to our wonderful SCBU team! As a midwife, a manager and a mammy i am very thankful for the amazing work ye do. I know firsthand the difference you make in those scary, tiring and lonely days 💜💜 Gillian Foster Marie Byrne maureen o sullivan

Day 2 . Back Electric Picnic creating awareness about #SATU. Great engagement with our Interactive boards.Drop by say hi and chat with our staff about the service we provide #sexualassault#traumainformedcare# consent #safe

Really exciting to get out to the hospital site today and see the progress with the Innovation Centre. Maura Connell and Dehlia McCarthy maybe having a bit too much fun 🛝👯‍♀️🤣 Barry McMahon Jared Gormly

This line from the #TheFearlessOrganization rings as true as it did when the book was published in 2018 Creating #PsychologicalSafety is not a matter of checking a box & moving on. It takes conscious, dedicated effort, especially from leaders. But the payoff is so worthwhile

On 2 August, the Paediatric Allergy Clinic in St. Luke's General Hospital Carlow/Kilkenny Paediatrics Department was audited and certified as an Atopic Dermatitis Center of Reference & Excellence (ADCARE)👏. The ADCARE programme is an initiative to increase global knowledge and awareness on atopic dermatitis.

From 1st September RSV immunisation will be available for newborns St. Luke's General Hospital Carlow/Kilkenny maternity unit. Such a great initiative to prevent illness in small babies. HSE Ireland Gillian Foster Marie Byrne Amy Carroll Paula Power Cathriona Dooley Susan Sherwood IEHG

👏👏 thanks to you Marie Byrne for leading out with the practical roll out today!

New ⁦HSE Ireland⁩ resource shared at #sepsis2024 with three key question … we can all use in our own care plan … more about this at World Patient Safety Day www2.healthservice.hse.ie/organisation/n… ⁦HSE QPS⁩ ⁦ONMSD⁩ ⁦Dr. Geraldine Shaw⁩

The HSE Ireland and The Rotunda Hospital in partnership with RCSI invite applications for the Post Graduate Training in Nursing (Sexual Assault Forensic Examination). Closing date for applications: 17th September 2024. More info below ⬇ hse.ie/eng/staff/jobs…

#8thSEPSISSUMMIT SLGH ExcellentPreesentations Adult & Maternity Sepsis

Many of the tools & methods we use for innovation are designed for "developmental" innovation; incremental improvement to existing products & services. The gap between where we are now & where we need to be is so big that we need much more "radical" innovation. This kind of