🌟 Stop trying to delight your customers! Focusing on simple & fast problem-solving leads to satisfied customers & reduced costs. Prioritize problem-solving over delight! 🔧🎯 #CustomerService #Efficiency

It was a valuable time at SAP Sapphire in Barcelona, connecting with our customer Fresenius and feeling the energetic atmosphere! 🎉 Excited about Fresenius being live with 'RISE with SAP'🚀 Grateful to have met all the great people making it all happen 🤝 #CustomerConnections

According to PwC, CEOs' top 1 answer to what will affect their future profitability is changing customer demands! If we don't adaptabt with the customer in the center, we can't continue as a company in the long term. #customercentricity #disruption #future

Don't miss out on the latest strategies to integrate your supply chain and find the right balance between efficiency and flexibility to stay ahead of the game in the chemical industry. Great article by Ornulf Rexin.💪 #SAP #supplychain #flexibility blogs.sap.com/2022/09/29/bus…

👏 Big thanks to my brilliant colleagues and managers for making our recent Coffee Corner sessions a success! ☕🌟 It was a great opportunity to delve into important topics and address burning questions. 🗣️ Here every voice is heard. 🤝 Let's keep th momentum! #LifeatSAP

Behind every great leader lies an 'invisible' team of mentors, partners, family, and friends. They provide guidance, support, and valuable perspectives. Embrace the power of your team. Together, we grow and thrive.💪 #Leadership #Teamwork

🥇Do you still remember your first supervisor? Studies show that (especially our first) leaders have an incredible impact on us and company’s success. I suggest surrounding yourself with a diverse group of leaders. 👥#Leadership #Inspiration #BusinessSuccess

🚮Not being needed doesn't mean being redundant! Great managers empower their teams to work independently.🌟This leads to long-term success! #Leadership #Teamwork

Stop conforming and start leading authentically. Authentic leaders inspire, foster a positive culture, and achieve greater success as a team. Plus, being true to yourself is good for mental well-being. 💪 #Authenticity #Leadership #MentalHealth

🌐#VirtualReality is set to improve business continuity, productivity, and efficiency, offering new dimensions in the shaping of our future. Great article: blogs.sap.com/2022/10/21/the… #SAP #VR

True leadership begins before the title. It's not about the position, but the willingness to take responsibility, offer guidance and support others. Let's recognize and celebrate leadership qualities in our team. #Leadership #Teamwork

Discover the agile and open concept of a composable enterprise. Agility and resilience are the main ingredients, made of flexible thinking, business architecture, and technologies. Learn more from Dr. Maria Fay's article 👉 blogs.sap.com/2022/12/22/wha… #SAP #composability

AI is an incredible tool to enhance the human touch in customer relations. Managers focus on the human side while AI handles data analysis, creating pleasant customer journeys. Had a great read👉 lnkd.in/ejpmQn-k #SAP #customersuccess #artificialintelligence

Exciting developments in the ERP landscape ahead! Explore key insights from Vikram Rawal, an ERP Architect at Roche. Mission: Enable emerging tech adoption for long-term strategies. 🔗 Read full interview: blogs.sap.com/2022/07/11/how… #ERP #Tech #Future

🌱 Something that really strikes me when it comes to sustainability: Many companies, despite good intentions, fail to analyze their CO2 values. The common problem: a lack of data on CO2 values in many companies.❗♻️ #SAP #sustainability #data

"Discovering hidden talents in your team is like finding the right place to strike a hammer - it takes experience." As leaders, it's our job to uncover these gems. We do it through mentoring, open communication, and continuous learning. #leadership #SAP #hiddentalents"

🚀 Automation: Transforming the Future of Work in the Automation Economy! Advanced tech like robotics and AI revolutionize industries. 🔗 Full interview: blogs.sap.com/2023/02/17/aut… #Automation #SAP #Innovation

"Leaders are only as good as those who follow them." Found this gem from Wolfgang Jenewein. While sharing #leadership insights is great, remember, that true leadership is observed in team dynamics. Seek out high-performing teams and their leaders. 💪

Is stress truly our enemy? New findings from Stanford's Alia J. Crum, PhD suggest that our mindset shapes our reactions to stress. Embracing it might be the key to turning challenges into motivation and growth. Read more: linkedin.com/posts/guidosch…

From the vague "customer" of the past to the empowered and known customer of today - the evolution of Customer Success Management is nothing short of transformational! Exciting times are ahead as we continue to bridge data-driven insights with genuine human interaction.