Kevin says: "Avoid Avoid Avoid. When I returned home I realised I had been charged additional fees (more than the cost of rental) for extra insurance and an additional fee - these had never been discussed at the airport." That's what we call the bait'n'switch. Nice one lads.

Steve says: "After check-in departures you get an email to say the vehicle was involved in an accident you cannot reply to the email its bounced back and you cannot get back to the Goldcar check-in desk after check-in." - noreply email address = no complaints. Win-win.

Sofia says: "Despite my booking confirmation stating clearly that all charges are included and paid for, they still tried to charge additional 'airport fees'". We were so close to hitting our monthly bonus targets. Those few extra € got us there. Thanks Sofia

⏳You have to pick up the car within 6 hours of the time you said. Why? No idea. But it means we can keep your money and charge you again. Planes are never delayed so it must be your fault.