@HarveysHQ I have promised a call back but nobody bothers to get in touch. I was transferred to a store who hung up on me. Terrible service.

@HarveysHQ I forgot to ask on the call to Jason. Is the loan sofa a new or previously used sofa?

@HarveysHQ Any update on the whereabouts of my new sofa? Should have been in the country yesterday

@HarveysHQ Sofa should have been in country 1 week ago(after original 4 week delay).Any sign of it?Beyond a joke now.Need to rediscuss compo

@HarveysHQ A call back would be great. Time to get in touch with Martin Lewis I think. Shambolic service.

@HarveysHQ I have recieved my new sofa but lounge door has been damaged in addition to 5 month wait. Please call me ASAP to discuss compo