Greater momentum in 2021 as the pandemic accelerates the shift in #workculture #futureofwork and #DigitalTransformation creating more opportunities for the players. More in my podcast-bit.ly/3cvrGJR IDC #UCC #UnifiedCommunications #Collaboration #videoconferencing

Looking forward seeing the impact of the new Rainbow features over the coming year! Alcatel-Lucent Enterprise #Build2Last

While this is extremely funny, the video shows the perils of #videoconferencing going wrong. An attorney accidentally switched on the cat filter on @zoom_us and could not switch it back off while on live video #collaboration #UCC #Unifiedcommunication youtube.com/watch?v=lGOofz…

Videoconferencing has been a very dynamic segment during the pandemic. But one thing is missing — incorporating the concept of professional personas into the videoconferencing solutions. Read more here 👇 blog-idcuk.com/videoconferenc…

Enjoying the structure and the quality of Zoho event and very impressive that it is all being presented through their own in-built system Zoho Backstage #ZohoDay2021

Putting all the speculations to rest, Zoom has announced that it will acquire Five9. IDC EMEA projects #CCaaS to grow 5.17% CAGR in the next five years in EMEA. This is a good move -two of the best vendors to provide best of the breed in a dynamic space. #collaboration #UCaaS

The move towards hybrid work has many challenges but the positives will benefit all of us now and the future. It is worth the effort to push towards this as much as possible. Digital Transformation EXPO (DTX) #DTX2021

For sponsorship opportunities on this exciting, new IDC Summit, contact Magdalena Matuszewska on [email protected]. For more information on the summit itself, click here: idc.com/eu/events/6957…

Wonderful afternoon spent at @PolyCompanyEMEA at Gherkin. Office layout designed for new way of working where we had great discussions, interesting demos of cutting edge #videoconference solutions followed by scrumptious lunch with Sonal Bisht, Graham Fruin IDC and Paul Clark.

Please share some highlights from a new report in the IDC European #UCC research program titled 'Country Focus-the UK' based on end user survey and market data. Many interesting insights and market guidance. Next Germany, France and the Netherlands. Stay tuned!

My lovely colleagues at IDC London office. Saying goodbye to Rosalind - a wonderful colleague - over a farewell lunch. We will miss her dearly.

The traditional telco approach to building out connectivity, compute, communications, & operations is giving way to a much more dynamic and open ecosystem. We'll cover this area and more at IDC's European Digital Telco Summit this November. Details here: idc.com/eu/events/6957…

Excited to hear what Avaya have to say about CX and UC #AvayaEngage2023

Listen back to Oru Mohiuddin and Graham Fruin IDC as they discuss the new world of enterprise communication and collaboration in EMEA. Recording is now up here: goto.webcasts.com/starthere.jsp?…

🔹 Check out IDC’s new report, looking at end-user perspectives on the Contact Center market in Europe. idc.com/getdoc.jsp?con… #telco #technology #EITPubRes #idc #research #CC #CCaaS #CX #ContactCenter #ContactCenters #TelecomReport #IDCSurvey #futuretechnology Oru Mohiuddin

🔹 Check out IDC’s new report, looking at end-user perspectives on the unified communications & collaboration (UC&C) market in Europe. idc.com/getdoc.jsp?con… #telco #technology #EITPubRes #idc #research #UCC #UCaaS #UnifiedComms #Collaboration #TelecomReport #IDCSurvey

🔹 Check out IDC’s new report, looking at the European Contact Center market forecast for 2022-2027. idc.com/getdoc.jsp?con… #telco #technology #EITPubRes #idc #research #CC #CCaaS #CX #ContactCenter #ContactCenters #TelecomReport #IDCForecast #futuretechnology

🔹 Check out IDC’s new report, looking at the European Unified Communications and Collaboration Forecast (UC&C) market forecast for 2022-2027. idc.com/getdoc.jsp?con… #telco #technology #EITPubRes #idc #research #UCC #UCaaS #UnifiedComms #Collaboration #IDCForecast #UC&C

Highlight today was meeting Alan Masarek, CEO, in person for the first time. Am a fan of his candid approach. He answered our questions in depth and with full honesty as expected but he is much taller than what I thought! With the great Avaya team - Chris and Anna. Graham Fruin IDC