Positive interactions between families and their district are often what keep parents from pursuing alternative options. Learn how providing superior customer experiences can help your district attract and retain families. bit.ly/3btQfJ6

“Let’s Talk has made it really easy for us to provide reports to our board. All we need to do is print a report from the Let’s Talk dashboard.” Learn how PAUSD is managing inbound requests and improving board communications with Let's Talk: go.k12insight.com/rs/951-FKM-381…

If you’re at the ACSA Leadership Summit this weekend, join us to hear from Pasadena Unified School District’s Dr. Brian McDonald and learn how to build trust in your community by leveraging the customer experience. #acsasummit

Discover how Net Promoter Score helps you better understand families in your school district and learn how to use these insights to build collaborative (and happier) school communities. k12insight.com/events/unlocki…

Do you know what families say about your district to others? Are they asking a lot of questions? Register for our webinar to learn how your district can use Net Promoter Score to better understand your families and how they talk about your district. k12insight.com/events/unlocki…

Learn how our district partners — including Cypress-Fairbanks ISD, VBSchools, IPS, Dallas ISD, Temecula Valley USD, Austin ISD, and FlaglerSchools — are using Let’s Talk to deliver superior customer service in their communities. bit.ly/3SZVfoQ

Tap into your community’s emotions and gain powerful insights with the new Community Voice Word Cloud in Let’s Talk. Discover how this word cloud is different from any you’ve seen before. bit.ly/3VNatPK

Using the power of data science, our new Community Voice Word Cloud will help you get visibility into the emotional intensity of the most divisive topics in your district. Learn how to cut through the noise and unlock meaningful insights. hubs.ly/Q01tT2440

Krista Coleman, our Chief Customer Officer, has worked with hundreds of school districts across the country. She is sharing three ideas to help you deliver experiences that satisfy parents and families in your school district. hubs.ly/Q01sHRk20

We’re taking data visualization to a new level. Get visual representations of data from your community’s messages in Let’s Talk — including which districtwide issues carry the highest emotional intensity — with the new Community Voice Word Cloud. hubs.ly/Q01tT2440

Want to easily identify issues and spot trending topics in your district? FADSS Platinum Partner K12 Insight recently released a powerful and insightful word cloud with feelings. Learn how to get visibility into divisive topics and community needs. hubs.ly/Q01wbWmC0

SIS integration is a game-changer for providing personalized customer service using Let’s Talk. Learn how using ClassLink or SFTP integration empowers school staff to provide superior service from the moment a parent reaches out. hubs.ly/Q01CLngc0

When a school at Alamogordo Public Schools sustained roof damage during a storm, the district turned to Let's Talk to keep families, students and staff informed and make it easy to reach out with questions. Learn how Let's Talk helped with crisis communications. hubs.ly/Q01Gz2_l0

Enrollment declines. Failed bond proposals. Reputational issues. Internal complaints about “unreasonable” parents. A lack of trust in school administrators. These pains can be symptoms of a bigger underlying issue: poor customer service in your schools. hubs.ly/Q01Jfz1J0

For Let’s Talk Good News, we’re spotlighting Dallas ISD! Their “Brag on a Bus Driver” initiative uses Let’s Talk to recognize bus drivers who provide outstanding service. Want to feature your district in Let’s Talk Good News? Fill out this form: bit.ly/41Sj4Ep

We’re excited to spotlight Weld Re-3J for Let’s Talk Good News. Their annual Project Kudos campaign helps recognize employees for great work! Want to feature your district in Let’s Talk Good News? Fill out this form: bit.ly/41Sj4Ep

One-third of parents don’t know where to go when they have questions, comments, or concerns. Discover how this staggering number could impact your school district’s reputation in our latest National Report on Customer Service in Schools. hubs.ly/Q01LtJN_0

"Losing 100 to 150 students could quickly cause a budget shortage of over $1 million dollars." Learn more about the importance of K-12 customer service from Michael A. Grego in K-12 Dive. k12dive.com/news/why-custo…

Amid growing customer service expectations, how parents feel about your school district is critical. Our latest National Report on #CustomerService in Schools explores the disconnect in communication between parents and administrators. hubs.la/Q01XdhcZ0

A new study published by researchers at Rice University and UT San Antonio found public schools can reverse student attrition and revitalize themselves by embracing a customer-focused approach, underscoring K12 Insight's customer service research. hubs.la/Q02m_8S_0