Thank you, OpenAI 😍.
We are flattered 😊.

Providing #customersupport is a demanding job. You have to work long hours, odd hours, outside-the-office hours, or some combination thereof. This year, let’s learn to better manage the job and strike an outstanding work-life balance.

Three lessons your sales team can learn from customer support:

🧑Identifying and building out an ideal customer profile
😍Knowing which features your customers love the most
🤔What information do prospects need to have to make a decision

Realistic advice on engaging with customers:
1. Provide timely customer support
2. Add a 'human touch' to conversations
3. Take a proactive approach
4. Surprise customers with something unexpected

Add your recommendations below!

Your customers might feel lost if they can't reach out to you easily. Here is how you can stay engaged with them through their entire experience:
bit.ly/3jWXwlX

#CustomerSupport #Freshdesk

Pro tip: Avoid being abrupt and make sure to end all customer communication on a positive note.

#Communication #CustomerSupport #CX #Freshdesk

8 billion people and still, everyone wants to see the manager - Every customer service rep on the planet.

It’s Children’s Day in India. Our social media team was looking around the workplace for inspiration just to learn that the majority of the adults among us are simply plus-sized children.

#HappyChildrensDay #ChildrensDay

Consumers no longer want to be held back. Instead, they want businesses to enable a sense of independence and personal empowerment.

This resource covers everything you need to know about customer empowerment – the what, the why, and the how: bit.ly/3b71yTI

What's the most popular holiday support request?

Did you know?

One-third of consumers say they would consider switching companies after just one instance of subpar customer service.

Here's how good communication and effective customer service are intertwined 👉
bit.ly/3nucQqY

#cx #freshdesk #communication

Follow the #Thread to know everything about today's #FreshworksFall22Launch

T-minus one day ⏰.

Catch us LIVE tomorrow for our new product launch. Register for the Freshworks Fall ‘22 Launch Virtual Event now: bit.ly/3NVDLsM