Hey #ContactCenter & #CustomerExperience friends, Happy Monday! Episode 9 of O&J is out and our friend Jill Blankenship joined us to share her origin story. There are also a ton of nuggets for #entrepreneurship from Jill & the team! As always, the…lnkd.in/giXm6HwK

Hey Everyone, You should check out and follow for season 2 if you are not already doing so. @authorCEO was a guest on O&J and is also a friend and mentor. #contactcenter #leadership lnkd.in/g4T9WMYU

Hey #ContactCenter and #CustomerExperience friends, Happy Monday and Martin Luther King Day! "Our lives begin to end the day we become silent about things that matter." Martin Luther King Jr. The last episode in Season 1 is available on our YouTube Ch…lnkd.in/g6naFjkf

Looking forward to the conversation! lnkd.in/gbu-9Gn5

If you are available next Tuesday come join us at 12 EST. We will be discussing on opinions on the Senate hearing regarding Oversight of AI and some of our own insights on AI in the contact center space. lnkd.in/gNDjmunk

80% of businesses lack AI-ready data (MIT Tech Review + Snowflake). No wonder so many projects fail. CTG helps fix the foundation and match you with vetted vendors so AI delivers ROI. #AI #FutureOfCX #ContactCenter #SmarterSourcing

Holiday peaks or daily intraday gaps you can’t fill? On-Demand Customer Care ensures you’re always staffed right. Watch this one-minute video to learn more. bit.ly/424j4mB #OnDemandStaffing #SeasonalStaffing #SurgeStaffing #FlexibleStaffing #CX #CustomerService