@whuliamsmith Report Fraud Liam your phone was sent to us liquid damaged and not working so was effectively worthless.

@whuliamsmith Report Fraud we have refunded your repair charges and transfer a cash balance that would enable you to buy a replacement.

@Lmf_xo Hello, please can you provide your order number so we can investigate?

@Lmf_xo Hello Lauren, thank you for your reply, we have noted the changes requested onto our system.

@Lmf_xo Hello, it is being posted to the new address provided and should be received within the next few days.

@welshthor23 hi Will, we have prioritised your repair. Should be with you within 5 days. Sorry for the delay.

@Lmf_xo hi Lauren for standard repairs at the moment it is around 10-15 days as a guide. We will keep you updated if there is a delay.

@burkssophie5 Report Fraud your device is fully repaired and simply waiting on quality check, we do apologise for the delay.

@Lmf_xo Flashman BBC Watchdog Lauren, you provided incorrect shipping details, please look at your original order to see the issue.

@TimperleyJonesy Hello David, Please email us with your order number, we will look into this for you.

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