It's time to tackle the 3 A’s – absence, agent burnout & attrition!💪 Check out the latest article from Call Centre Helper where our very own Chris Mounce, #QA & Coaching Specialist, shares why you should build in breaks for agents when introducing #AI 👉 hubs.ly/Q02s5zQc0

Analyze 100% of interactions, including calls, emails, social media, web-chats & chatbots, with evaluagentCX!💯 Uncover opportunities & issues across processes, policies, products & customer interactions. Close the insight gap & take a product tour today!👉hubs.ly/Q02snkW00

Searching for a seamless solution to enhance your #contactcenter tech stack? Look no further! Integrate, deploy, & maintain with ease. 🖥️ Upgrade your existing tech stack effortlessly with best-of-breed automated agent improvement.👉 hubs.ly/Q02tt9sD0

Join us tomorrow for our spotlight session with Martin Teasdale!🌟 Being the founder & host of the Team Leader Community Martin shares what agents are asking their team leaders for. Unfiltered, raw & straight from the front lines. Register today 👉hubs.ly/Q02tLkYp0

Are you a busy #ContactCenter Trainer? This #TestimonialTuesday we hear how The Financial Times use reports & graphs to identify development opportunities & demonstrate the positive impact of coaching! Save time & support agents with our #QA platform👉 hubs.ly/Q02tNDxB0

Analyze 100% of interactions, including calls, emails, social media, web-chats & chatbots, with evaluagentCX! 💯 Uncover opportunities & issues across processes, policies, products & customer interactions. Close the insight gap, take a product tour today 👉hubs.ly/Q02v2NGX0

It's time for #TestimonialTuesday! Thank you Uphold for this great review 🎉 Take a look at our product tours to see just how easy it is to navigate our #QualityAssurance & Improvement platform 👉bit.ly/3yiZ1Vz

We're counting down the days until our team arrives in Las Vegas for CCW!🌟 Visit us at stand 1520 to meet our team & discover how our platform can elevate & differentiate your #CX through automated agent improvement. Register now 👉hubs.ly/Q02yQhvX0

We’re thrilled to unveil the fresh new face of evaluagent! This rebrand is more than just a new design - it’s a reflection of our growth, our dedication to supporting your success & our vision for the future of Quality Assurance & Performance Improvement 👉hubs.ly/Q02ZG8sP0

Did you know that evaluagentCX supports multiple languages? It's easier than ever for global contact centers to interact in their preferred language, enjoying greater accessibility and QA accuracy. Take the product tour today! bit.ly/41vA06c

Exciting news from this quarter's G2 Winter reports!🏅 We’ve proudly earned 27 badges, further cementing our position as a leader in Contact Center Quality Assurance & Conversation Intelligence.🎉 For the full story 👉 hubs.ly/Q0309s2M0

As 2024 draws to a close, all of us at evaluagent would like to take a moment to express our gratitude to our amazing customers, partners, and wider network. Thank you for being part of our journey this year! 💙

Happy New Year from all of us at evaluagent!🎆 Ready to solve your biggest contact center challenges? Start 2025 strong by booking a demo today 👉bit.ly/3DOoB7q

It's time to supercharge your agent development!🚀 Get up close to evaluagent’s built-in eLearning platform, and see our interactive course builder and connected workflows in action 👉 bit.ly/4jnPMGP

At the Five9 SKO in San Diego today? Stop by the Partner Pavilion and connect with James, Peter, and Todd We’re excited to chat, catch up, and dive into all things Quality Intelligence. See you there! 🤩 #Five9SKO #SanDiego #QualityIntelligence

Our latest article, by Product Director Benjamin Cave, delves into what we mean by 'Responsible AI', why it matters, and how we're ensuring you can leverage AI's transformative benefits, while minimizing risks. Read now ⬇️

We're delighted to be recognized as a Top 50 UK software company by G2 - for the second year in a row! 🏆 Learn more about G2, the ranking and evaluagent in our latest news release ⬇️

We're so inspired after last week's British HR Awards. Congratulations to Midlands Partnership NHS Foundation Trust for the win! 👏 Huge thank you to People Spark Solutions for all the brilliant training, guidance and advice they've given us to enhance our people experience 🙌

What if you could understand not just what your customers are saying, but how they really feel? 💡 In our latest article, we break down what sentiment analytics is, why it matters, and how to make it work for your team. Have a read: bit.ly/3E7Z0qV

We are delighted to announce our partnership with CCW Europe! Join us in London from May 12-14 for a fantastic opportunity to connect with industry leaders and professionals. Check out the event agenda, and come say hello to us on stand 12. bit.ly/4m7SmC2