It’s easy to underestimate the ripple effect of one person leaving. Retention starts with appreciation. Sometimes, the biggest impact comes from making the day-to-day just a little easier. Small changes matter. 😊 👉 hubs.li/Q03wCgsd0

🌟 𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐓𝐞𝐬𝐭𝐢𝐦𝐨𝐧𝐢𝐚𝐥 𝐒𝐩𝐨𝐭𝐥𝐢𝐠𝐡𝐭 🌟 “A great product with an easy set-up process. Our team members call it their ‘𝑠𝑖𝑑𝑒 ℎ𝑢𝑠𝑡𝑙𝑒’ obtaining tips.” Love to see this glowing feedback from a hotel in Athens, GA. Thank you!

Travelers today want more than comfort. They want meaning. 🌄 75% of older adults travel with a bucket list 🌱 Gen Z seek identity-aligned adventures Hotels that align with these values, through service and staff care, will stand out.

𝐓𝐡𝐞 “𝐍𝐨 𝐓𝐚𝐱 𝐨𝐧 𝐓𝐢𝐩𝐬” 𝐀𝐜𝐭 𝐢𝐬 𝐧𝐨𝐰 𝐥𝐚𝐰. From 2025–2028, tipped workers can exclude up to $25k of tips from federal income tax (FICA still applies). For operators, accurate reporting is key. Learn more 👉 hubs.li/Q03zm8y10

You might remember our post in March about women reshaping Sri Lanka’s hotel industry. Now, Amba Yaalu - Kandalama, the country’s first female-led hotel, has won a Global CEO Top Businesswomen Award for redefining inclusive hospitality. 👏

In case you missed it: We’ve launched our 𝐧𝐨-𝐟𝐞𝐞 𝐕𝐈𝐒𝐀 𝐝𝐞𝐛𝐢𝐭 𝐩𝐚𝐲𝐫𝐨𝐥𝐥 𝐜𝐚𝐫𝐝. Instant access to tips & wages. No checks. No cash delays. ⚡ Works with Apple Pay & Google Pay, plus virtual & physical cards. Learn more 👉 hubs.li/Q03zmz910

“Guests seldom carry cash, and eTip has made it easier to tip our hardworking housekeepers.” 💬 At this Hood River hotel, housekeepers keep QR cards on hand, and guests are showing their appreciation more than ever. Love to see it. 👉 hubs.li/Q03zmZ9Q0

🚗 𝐇𝐚𝐩𝐩𝐲 𝐍𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐕𝐚𝐥𝐞𝐭 𝐏𝐚𝐫𝐤𝐢𝐧𝐠 𝐃𝐚𝐲! 🚗 Valet teams create the first impression for every guest, and do so much to make people feel taken care of. Here’s to the unsung heroes of the curb. Thank you for all you do. 👏

In 2024, Hilton added nearly 1,000 hotels in a year. Tech made it possible. But so did leaders willing to rethink how hospitality works. Fewer touchpoints doesn’t have to mean less gratitude, just new ways to show it. Cred: Andrew Frasz © 2025 Hilton

𝐈𝐭’𝐬 𝐧𝐨𝐭 𝐣𝐮𝐬𝐭 𝐚𝐛𝐨𝐮𝐭 𝐭𝐡𝐞 𝐦𝐨𝐧𝐞𝐲. Tipping also says: “I see you.” 🛏 Housekeepers 🧼 Valets 💬 Front desk staff A thank-you, even a small digital tip, hits deeper than you might think. Recognition isn’t a bonus. It’s a human need.

𝐎𝐫𝐥𝐚𝐧𝐝𝐨, 𝐰𝐞’𝐫𝐞 𝐨𝐧 𝐭𝐡𝐞 𝐰𝐚𝐲! In 1 month, we’ll be at the Hilton Select Service & Suites Conference, connecting with the operators shaping the future of hospitality. Stop by to chat about all things tipping and staff recognition. See you there! 🎉

“𝐖𝐡𝐞𝐫𝐞 𝐝𝐢𝐝 𝐭𝐡𝐚𝐭 $𝟏𝟎 𝐭𝐢𝐩 𝐠𝐨?” 👀 No ops leader wants to hear that. eTip’s real time dashboards solve this problem: 💸 Staff see earnings in real time 📂 Managers don’t have to chase down data Win-win. Book a quick demo 👉 hubs.li/Q03Dws4j0

Real-time dashboards aren’t just for payouts. They're your early warning system. 📉 Drop in tips? Could signal guest friction. 📈 Spike in one dept? Something’s working. Spot patterns early. Act fast. 👉 hubs.li/Q03Dwrwc0

🚨 Heads up, operators: The “No Tax on Overtime” rule (part of the OBBBA) effective from Jan 1, 2026. - Separate FLSA OT in payroll - Reassess hour caps + scheduling - Communicate early Tax-free OT = higher take-home, but you need to be ready. 📈

They cleaned 14 rooms. Handled a complaint. Covered a shift. And then… they waited 𝘄𝗲𝗲𝗸𝘀 for tips? With Instant Payouts, they’re paid in real time. ➡️ Confidence ➡️ Security ➡️ Stability Teams show up differently when they feel valued.

𝐇𝐚𝐩𝐩𝐲 𝐋𝐚𝐛𝐨𝐫 𝐃𝐚𝐲 🇺🇸 Today is a day to honor the people who keep the country running. Thank you. 🙏 If you’re working today, we see you. If you’re off, we hope you get some real rest.

Most servers are glad for $5–$10, but sometimes guests go big, like that time a Texas birthday table that left $18,200 on a $51,757.50 check. 🎂🧾 But day-to-day, workers need steady, transparent tips. That’s why tipping should be accessible to guests and visible to workers.

QR tipping should feel like an invitation, 𝐧𝐨𝐭 𝐚 𝐩𝐨𝐩-𝐮𝐩 𝐚𝐝. Keep it simple: invite (don’t insist), place at the service moment, one step, keep it discreet. Best spots: 🧹 nightstand, 🛎️ key-card wallet, 🚗 valet ticket, 🍽️ check presenter. Make gratitude easy.