Sangoma: RT Alan_Quayle: enterprisecon Great! We're still running TADHack #Orlando online before #EC20 #Virtual tadhack.com/2020/mini-orla… Big thanks to SimwoodeSMS IntelePeer Sangoma apidaze voipinnovations AsteriskDev for demonstrating your commitment … x.com/Sangoma/status…

Business continuation and safety are major concerns in a time like this. Vicidial open source contact center solution makes it easy for your organization to work from home. Find out more at Vicidial.com

I voice a lot of post-call surveys (where you're asked to stay on the line and do a short survey); I voiced one last week where the question was: "Would you hire this agent if you worked in customer service?" Brilliant. Isn't that what it's all about? #IVR #CallCenter

#VICIdial was just awarded a SoftwareAdvice award for being one of the most recommended contact center solutions for 2020! softwareadvice.com/call-center/vi…

Added options at the campaign and in-group levels to allow you to play alert sounds(in the agents' web browser that they are logged into the agent screen with) when a call arrives in the agent's session. Must be enabled in system settings.

For all those VICIdial users trying to go remote during the Covid-19 outbreak this should make things a little easier.

Check out our newly updated agents manual

The newly updated managers manual is out

We've once again made Software Advice's list of Frontrunners for 2020 in our category! softwareadvice.com/call-center/#t…

#VICIDIAL is once again ranked as a top-10 category leader for GetApp Contact Center solutions for 2020! getapp.com/customer-servi…

On February 24th, at noon (EDT/GMT-5), we are going to talk about all we can offer from our Khomp #AMD, called Analytics, and demonstrate how our Artificial Intelligence embedded can help on your outbound based business growth. conteudo.khomp.com/webinar-amd-ai

Added a new option to the User "Modify Leads" setting to allow managers to have Read-Only access to the Modify Lead page,

Read why VICIdial’s free software, supported financially by a hosted service and paid support, is used by thousands of companies worldwide. hostingadvice.com/blog/vicidial-…

VICIdial earns top ranks in 2021 reports from review websites GetApp, SoftwareAdvice and Capterra! vicidial.com/?page_id=625

VICIdial earns place in the GetApp Category Leaders list for 2022! getapp.com/it-communicati…

VICIdial earns place on the Capterra Short List for 2023! capterra.com/auto-dialer-so…

Want to learn more about VICIdial? Take a look at our new Whitepaper! This white paper was designed to help you evaluate VICIdial as a viable option for your contact center infrastructure, vicidial.com/?page_id=656

Join us Tuesday, August 15th @ 11am EDT for a webinar about VICIdial's integration with the Khomp Khomp Analytics AMD solution: conteudo.khomp.com/web-amd-vicidi…

Check out the latest article from HostingAdvice.com about #VICIdial and the latest features that we've added to it! hostingadvice.com/blog/vicidial-…