we are now following you. You should be able to send it over now :) x.com/_haaaaayls/sta…

heyyy! Can you DM us where you bought the shoes and your email address please? x.com/NotoriousTDA/s…

Woah! Can you DM us where you bought the shoes and the best email address for you? x.com/GriffLasker/st…

I wrote Vans Help a thankyou letter for their great customer service and they sent me a thank you letter in return with stickers

Vans Help I did end up finding some at your Redlands, CA store!! Great service there too!!

@d_rivera2012 You can also take to a local Vans retail store and exchange there as well.

@d_rivera2012 Yes you can. Please bring the invoice that came in the box with you when going to the store.

@d_rivera2012 What is the order number? Ill email you a new one.

@d_rivera2012 I have now sent that to your email listed on the order.

@laurenjane_c Did you order from Vans.com? Please DM us your order number and we can take a look.

@ItsMeFrazer We can help! Please DM us where you purchased the shoes.

@jbdj2002 Oh no! Please DM us where you purchased the shoes.

@hiitstomjanuary Oh no! That should not be happening. Please DM us where you purchased them and we can try and help!

@Afroguese @VANS_66 Please DM us your order number and I can take a look and see whats going on!

@PaulShanahan23 Hit up our help crew in the UK and they can take a look vans.co.uk/help/contact-u…

@_NESS83_ That is up to each store discretion as they may allow an exchange of same item or merchandise credit.

@LaLobaDelRio I do not see a current restock date. Keep checking back or call your local Vans store for more sizes!

@porsoylamuerte We do have a warranty we would love to help please DM us where you purchased the shoes from and a good email contact

@justdanieIa Oh no! Call our service line at 855-909-8267 and they can sort this out right away and get you the correct shoes!