One of my shots from tonight's penumbral #LunarEclipse, featuring flight #BA178 on approach from JFK to LHR

Day 43 since BT broadband connection dropped. 5 missed fault resolution dates. £42.37 spent on no internet service. £344.40 owed in compensation. Openreach SSKMD Major Service Outage active for 97 days. #stilloffline

Day 44 since my BT internet dropped. 5 missed resolution dates. £43.35 spent on no service. £352.80 owed in compensation. Openreach SSKMD MSO active for 98 days. #BT have not provided internet for 8% of my total broadband contract. #stilloffline

46 days since my BT internet went down. In that time I've spent £45.33 on that service, and the #ISS has completed 736 orbits of Earth. I'm now owed £369.60 in compensation. Openreach SSKMD MSO active for 100 days. #stilloffline

47 days since my BT broadband last worked. Back then, Europe and North America were one third of a centimeter closer together. £46.31 spent on that service, £378.00 owed in compensation. Openreach SSKMD MSO active for 101 days, 5 missed resolution dates. #stilloffline

Day 49 since BT internet stopped working. That's over 100 complete watches of the #LOTR extended editions. Spent £48.28 on internet in that time, and I'm owed £394.80 in compensation. Openreach SSKMD MSO ongoing for 103 days. #stilloffline #moviemarathon

50 days since BT internet stopped working. 2500% of the 2 working day fix time, as a result I'm owed £403.20 in compensation. Now up to 6 resolution dates missed. Openreach SSKMD MSO ongoing for 104 days. #stilloffline

Day 51 since BT internet stopped working. That's 3 times as long as it took William the Conquerer to conquer England in 1066. I've spent £50.25 in that time, I'm owed £411.60 in compensation. Openreach SSKMD MSO ongoing for 105 days. #stilloffline #1066

58 days with no BT internet. 7 missed resolution dates. I've spent £57.15 on having no internet, owed £470.40 in compensation. Over these 58 days, BT CEO Philip Jansen has taken £417,600 in salary. Perhaps some of this could be more appropriately allocated. #stilloffline

Day 59 without internet BT. My internet bill has just been taken, and I've received no service at all for the billed period. You aren't upholding your contract that I pay for. I'm not allowed to speak to Openreach to get this fixed, that's your job. Do it. #stilloffline

60 days with no internet. Credit where credit's due BT, your total lack of ability to resolve my fault after 7 resolution dates means I've got pretty good at baking. #stilloffline #masterbaker

62 days long, my BT internet outage. In that time, I could've downloaded 42.9TB of data over the 64Mb/s bandwidth I'm still paying for. 7 missed resolution dates. Paid £61.09 in bills, owed £504.00 compensation. Openreach ongoing SSKMD MSO for 116 days. #stilloffline

63 days without internet BT. The UK's COVID vaccine rollout delivered over 10 million vaccines in that time with a week to spare. Embarrassing really. 7 missed resolutions dates, £512.40 owed in compensation. Openreach SSKMD MSO ongoing for 117 days. #stilloffline #NHS

Dear Openreach, there's a hole in the road at Circus Mews, Bath BA1, where my internet should be. You've been consistently telling me "everyone is working as hard as they can to fix my fault," but I've never seen anyone there. Ongoing since 03/01/23. Photo from yesterday.

8 missed resolution dates now BT. Not only that, you've changed the fault to fixed, and now I can't track it. You owe me so much compensation I'm going skiing. Offline for over 10 weeks. Explain.

Day 78 of total BT internet outage. Remember lockdown? Not as long as this. Can't even work from home. You pride yourself on customer service, yet have demonstrated a fundamental lack of understanding of your own fault resolution process. Try to explain it, I'm waiting.

80 days. BT, Openreach, 80 days without internet, without any prior warning. Can someone please break down how the 436 working hours have been spent since 03/01? That's £78.83 I've been billed, and £655.20 owed in compensation. #stilloffline #aroundtheworld