Track issues on a register. We tend to either forget them, or see the same issues from many perspectives and get overwhelmed.

The four basic human needs are: attachment, orientation and control, self-esteem enhancement and protection, and pleasure maximisation.

We strive for safe environment. When we feel safe, we are open more to change and have a willingness to explore and learn.

Risks are threats, hazards and uncertainties that may bring both issues and opportunities.

Subtle hand gestures can convey key messages through other's subconscious processing, handy for chairing meetings without upsetting the egos

People are employed due to their talents, but fired due to a misalignment of their values to that of the organisation.

Neuroscience has found that when we visualise with emotion, we create similar neuro networks as a real life experience.

Emotional resilience is being able to deal more effectively with change and environments that we would otherwise consider unsafe.

Ask more clarifying questions and listen intensively and your ability to engage and be liked will go up tremendously

Look at your patterns of avoidance and you will get insight to the key barriers holding you back.

It is mostly not personality clashes that are the issue, it is behavioural differences.

Did you know if you are running a home office, you usually have to register with your local Council and don't forget to inform your insurer!

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