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Congrats to Wauwatosa Comm. Center! They have been accredited as the world's 348th Medical ACE. Well done to everyone, especially the Emergency Dispatchers who answer every call with high levels of care and compliance and the ED-Qs who review so many calls after the fact.

We enjoyed receiving your submissions last year and are once again gearing up for NPSTW by creating an IAED Telecommunicators Week Showcase! 2025’s theme is “Interconnectivity,” and you can send submissions to [email protected] by Friday, March 21.

Avoiding conflict in the dispatch center is a common problem no matter where you are. Attend our "Brave Conversations" pre-conference NAVIGATOR course taught by Cindy Sparrow on April 14, 2025, in Orlando, FL, and learn how to handle these situations. navigator.emergencydispatch.org

We at the Academy are delighted to announce that City of Roswell Division of Emergency Communication has been re-accredited as the world’s 308th Medical, 56th Fire, and 17th Police ACE! Way to go!

Dr. Anthony Minge, senior partner at Fitch & Associates, speaks about the importance of sponsoring NAVIGATOR and highlights the services available for emergency dispatchers through his company. Listen here or on your preferred podcast platform: aedrjournal.org/fitch-associat…

If you're interested in putting the "evidence" in "evidence-based practices," there's no better way to do it than by submitting an abstract for a research poster. The deadline is March 7, 2025: aedrjournal.org/cfpp

There's still time to sign up for some of the specialized pre-conferences courses before NAVIGATOR 2025! The Executive Workshop on April 14 is led by IAED President Jerry Overton and PDC Senior International Program Administrator Ross Rutschman. navigator.emergencydispatch.org

We are getting ready for #IWD2025 , are you ?? #teamwast IAED #nursesingreen

To get you pumped for NAVIGATOR 2025 in Orlando, Florida, we're highlighting some sessions we're offering. On April 15, Susi Marsan is leading the session "Transforming 911 Training: Empowering Tomorrow's Heroes with AI Excellence." Stay tuned for more session highlights!

The Academy is pleased to inform you that Montgomery County Hospital District in Conroe, Texas (USA) has been re-accredited as the world's 111th Medical ACE! This is their 7th accreditation. These are the people whose hard work and dedication made this achievement possible!

Dr. Conrad Fivaz returns to talk about Priority Solutions Inc. and new developments and aspects to consider when looking at implementing an emergency nurse triage system. aedrjournal.org/priority-solut…

Last month SAMU 192 hosted an Instructor Academy in Sáo Paulo, Brazil, and our latest group of instructor candidates was eager to learn all they could about teaching the EMD-Q curriculum in Portuguệs. Bom trabalho!

Matt Grogan, Director of Program Development, chats about the Denise Amber Lee Foundation, including its annual “Be the Difference” conference, new training opportunities, and their longstanding support of NAVIGATOR. aedrjournal.org/denise-amber-l…

NAVIGATOR 2025 is only a little over a month away! If you haven't already, now is the best time to book your room at the Orlando World Center Marriott for a room as close to the action as possible. Book your room today! book.passkey.com/gt/220257901?g…

This session will guide you in making the most of your federal partners. Meet key personnel from the U.S. Department of Transportation, the FirstNET Authority, the Federal Communications Commission, and the Cybersecurity and Infrastructure Security Agency. Stay tuned for more!

Submit your art for our 2025 NPSTW Showcase! The theme is “Interconnectivity,” and we are accepting art including short videos, writing, music, and photography. We will NOT be accepting anything created using AI. Send your work to [email protected] by 3/28.

Rob Farmer joins us to give you the scoop on CentralSquare. He discusses the company’s own Engage conference, the newly named Vertex, and what to expect at their booth at NAVIGATOR. aedrjournal.org/centralsquare-…

Congratulations to BellAmbulance (Milwaukee, Wisconsin, USA) for becoming re-accredited as the world's 269th Medical ACE! This is their 3rd accreditation—be sure to give them a big round of applause in the comments. 👏👏👏

Congratulations to Danielle King, of AIMHI member agency Northwell Health Center for EMS on being named Dispatcher of the Year by IAED! Well earned and deserved! facebook.com/share/p/1J5Lks…

You all have done exceptional work!