One of the best thing about getting to build an event in my own image, my own way, with my “family” is that I get to build this dream team of amazing people who will be there with me. I’m so lucky to have all of these people in one place next month: thehelpdeskgirl 💻✨

So excited to be there in December 🤓

nothing humbles you faster than realizing the ‘broken’ monitor wasn’t plugged in. always check layer 1 🤦🏻‍♀️

I love a good analogy

thehelpdeskgirl 💻✨ during my hasty youth, I read the "check cables" troubleshooting step with disdain. until one day it was the cable forever respect the troubleshooting steps

provisioning babies first cellphone today. starting exposure to tech early.

some might not want to start here, but the helpdesk builds character. and “patience”. and a mild caffeine addiction.

bruh I never thought I’d see the day.

ok. have some grace, people. I’d tell her to please go to HR and they can help answer your questions. it’s not that hard.

how long will it take you to fix? I have an urgent meeting in 5 mins.

I love absolutely spamming the like button on strangers’ good-news tweets. stunning. incredible. so proud.

this month has been literally No-vember. I’ve never said “no” so many times in my life.

omg yes season one is treating me well

a human-centered approach to IT takes you way further than you think…

Help desk is: -50% technical skill. -50% “have you tried turning it off/on”. 100% emotional damage.

I did not authorize this photo of me to be posted

Thank God Twitter is fixed. I thought I was gonna have to concentrate on work

appreciate 24/7 internet access while it’s still relatively here

even Vanna from Wheel of Fortune knows what’s up