
Terry Hugo
@terry_hugo
30. KSU Alumnus. I’m the guy who sends you emails you probably think are spam. He/Him ✡️ עם ישראל חי
ID: 85123160
25-10-2009 17:20:52
15,15K Tweet
674 Followers
501 Following





Really trying to understand why it takes Southwest Airlines bags more than 30 MINUTES to arrive in baggage claim at Reagan Airport. I just wanna go home 😩😮💨









Booked my Southwest Airlines trip awhile ago for June. How are y’all handling baggage fees for situations like mine? Am I just expected to pay it with no option for a full refund? How could you roll this out without notifying your customers when booking that this change would happen?




