Announcing my first book: The Tech Whisperer On digital transformation and the technologies (like AI, Blockchain, etc.) that enable it. Published by Penguin India , launching on Sep 30 2019. Available for discounted pre-order now at: amzn.to/2Ue001d Swapan Seth

“Digital transformation does not happen on the shopfloor or the cubicles of an office or the dealerships or even in the Boardroom – it happens between your two ears.” Jaspreet Bindra : Homo Promptus Swapan Seth

#TheTechWhisperer is now available for pre-order internationally too, at Amazon , wherever Amazon delivers! For all of you in parts of the planet, other than India, the pre-order link is: amzn.to/2L8QV6L Jaspreet Bindra : Homo Promptus Swapan Seth Penguin India Penguin Books

Read why the below statement is true, and more such stuff in The Tech Whisperer , which launches September 30. Pre-order NOW at amzn.to/2Ue001d if in India, and internationally at amzn.to/2L8QV6L Jaspreet Bindra : Homo Promptus Penguin India Swapan Seth

Loyalty programs, where you pay the customer not to go away, are going to die. Customer experience is the new loyalty program.

All successful digital transformations are successful for many reasons, all failed ones fail for only one reason: people and culture

Of the #holytrinity of #DigitalTransformation - #businessmodels, #CustomerExperience and #people + #culture , the last is the most important. That's why I liken it to the #SHIVA , the destroyer. Intrigued, for more pre-order #TheTechWhisperer now at amzn.to/2Ue001d

The term #digitaltransformation is used as one word. But #Digital & #transformation are different things. Transformation is far harder, involves people and is much more important. Pre order The Tech Whisperer at amzn.to/2Ue001d youtube.com/watch?v=s8cvsY…

The Tech Whispers, my column in Mint debuts today views on why Elon Musk and #JackMa have opposing views on #ArtificialIntelligence , and how it's different this time More about #AI in my book #thetechwhisperer, preorder @ amzn.to/2Ue001d livemint.com/opinion/column…

The The Tech Whisperer now for MINT. congratulations, Jaspreet Bindra : Homo Promptus Opinion | Ma vs Musk on the supremacy of machines over mankind livemint.com/opinion/column…

The Holy Trinity of #DigitalTransformation : #businessmodels being #Brahma; #customerexperience is #Vishnu; and there is only one Destroyer #SHIVA : #people and #culture . See the vdo below for more, preorder #thetechwhisperer at amzn.to/2Ue001d Swapan Seth prerna singh bindra 🐘🐅🐾

" #digitization and #DigitalTransformation , while equally important are different – the former is inside out & is about efficiencies, the latter is outside in &is about the customer value proposition." For more pre-order #thetechwhisperer at amzn.to/2Ue001d Jaspreet Bindra : Homo Promptus

#TheTechWhisperer is now available on Kindle ! Click on amzn.to/2nZlbZ7 for India, and amzn.to/2nZmKWZ for overseas, to have it instantly delivered to your device. Jaspreet Bindra : Homo Promptus Penguin India

An update on #TheTechWhisperer. The book has gone for a reprint. On the day it was officially launched🙀 Thanks to everyone who have bought & the reprint is for those who still have not😯, go buy now at amzn.to/2Ue001d or from everywhere that books are sold Swapan Seth