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How can you measure candidate experience? Metrics like CNPS, Career Site Conversion Rate, Application Form Abandon Rate, Email Response Rate, Time to Fill & Time to Hire, Hires per Source, and Offer Acceptance Rate are going to give you all the insights you need.

What is CNPS and why you should use it? CNPS, or Candidate Net Promoter Score, quantifies candidate satisfaction and their likelihood of recommending your company as a great place to work. Let's see how it works. 🧵

To calculate CNPS, you typically follow these steps: 1️⃣ Survey Candidates: After candidates have interacted with your hiring process, you send them a survey to gather their feedback. The survey can be in the form of a questionnaire or a rating scale.

2️⃣ Rating Scale: Candidates are usually asked to rate their experience on a scale of 0 to 10, where 0 represents the lowest satisfaction level and 10 represents the highest. 3️⃣ Categorize Respondents: Promoters (9-10), Passives (7-8), and Detractors (0-6).

Calculation: To determine the CNPS, subtract the percentage of Detractors from the percentage of Promoters. The resulting score can range from -100 to +100. A higher CNPS indicates a positive candidate experience, while a lower score suggests areas for improvement.

Analyze feedback, identify pain points, and enhance the candidate experience. Remember, CNPS is just one of many metrics to assess candidate experience, and it should be used in conjunction with other metrics to gain a comprehensive understanding of your recruitment efforts

What's your Careers Page Conversion Rate? A high rate shows your page is engaging, informative, and compelling. You can create an attractive and engaging careers page, aligned with your brand identity, using TalentLyft - with ease and no coding required! hubs.ly/Q01WnKNy0

What's your Application Form Abandon Rate?📝 Optimize these 4 aspects to lower the rate and increase the chances of attracting and hiring the right candidates: 1️⃣ User Experience 2️⃣ Mobile Optimization 3️⃣ Transparency and Progress Indicators 4️⃣ Candidate Feedback and Analysis:

What's your Email Response Rate? Measure how candidates engage with your communication. Tracking response rates to initial outreach, interview requests, and other candidate-related emails helps you evaluate the effectiveness of your messaging and identify potential bottlenecks.