1/ 2023 feels like the declarative year of Customer Success. "NRR is our north star" is now a common refrain, but many teams are intensely focusing on the wrong inputs. I've spoken with hundreds of CS leaders and here's how the *great ones are focusing their teams:

(…loading…) Status Check - The Customer Experience Podcast Be on the lookout for 4 new episodes dropping soon for CX and Sales pros everywhere 👀

👀 What Sales or CX pros should we have join our next batch of episodes?

Announcing the inaugural episode of Status Check - The Customer Experience Podcast, by Status youtube.com/watch?v=iKJpAT…

Looking for the highest leverage tactic you can use to increase customer retention odds? Reduce the time is takes to get them to the first measurable results in your product 📊 youtu.be/UQEkb-fh2BU

We’re at #SaaStockUSA today! Would love to meet up and discuss how we are automating customer onboarding through customer portal workflows, robust project mgmt and more!

Massive opportunity and great team of builders! Congrats on the milestone to one of our new Status customers, Teamshares! Keep building!

Excited to be with the best Customer Success pros in the game at #CS100 by ClientSuccess at beautiful Sundance Resort this week!

Super excited about our acquisition of Status, merging the worlds of customer onboarding & customer success! Let's go!

1/ Today we've announced that Status is joining ClientSuccess! This acquisition represents the first dedicated customer onboarding solution in the customer success platform space. A bit more on how we got here...

Today we've announced that we've been acquired by ClientSuccess We are thrilled to bring the customer success space a deepened platform experience with onboarding, collaboration, portals and more. Read more from our blog below ❤️ status.cx/status-blog/st…

We're excited to bring back the Utah Customer Success networking events! Join us next Friday, November 17th at 11:30am at the Solutionreach HQ to hang out over some lunch and hear from Greg Daines. Look forward to seeing our fellow Silicon Slopes friends! hubs.la/Q028r4W_0

Don't forget to register for our CS100 Live Replay Webinar series! In these sessions we invite back some of our favorite speakers from this past year's event. Look forward to seeing you there. hubs.la/Q029rqXg0

Join us this February as we bring back our popular CS Leadership Bootcamp with Kristi Faltorusso! This series is FREE and is packed with real insights for CS leaders and CSMs everywhere. See you there? hubs.la/Q02fh03N0