#SMEHourUK How to Build a Customer Centric #Business: Workshop ft. Janet Bebb 💙💛 Richard Kimber & Simply Customer 12May >>> socialprogress.co.uk/whats-on/build…

How to recognise and attract the four #digital consumer personas #customerexperience buff.ly/1th0JyC #cx

Who Owns your Digital Customer Experience? We would like to hear from you. bit.ly/1jG6wDI #dx #digital #cx from @CXdigitalHLC

While nearly two-thirds of #customerexperience pros use journey maps, only one in five map the entire #CX ecosystem. forr.com/1MG389H

A helpful little video on mapping the customer journey. #CX #CustExp buff.ly/1DxzFiK by Megan Grocki + UX Mastery

How to Build a Customer Centric #Business: Workshop ft. Janet Bebb 💙💛 Richard Kimber & Simply Customer - 12May - Details >>> socialprogress.co.uk/whats-on/build…

Thank you Jason Taylor and Jane Roper for welcoming Nigel Simply Customer and myself to Kirklees College today. Exciting opportunities.

#yorkshirehour check out our blog series about the 7 deadly sins of non-customer centric businesses buff.ly/1II4zr4 #cx

5 Key advantages to being an #SME when trying to win the Customer Experience Game #cex buff.ly/1K6JaXM

Read our latest #blog - this week the importance of #communication. #cex #customercomms buff.ly/1FwMViS

Top #Customer #Retention Resources: 50 Killer Online Resources to Focus on and Improve Customer Retention buff.ly/1M6OCcj

Three key takeaways from our Customer Experience Excellence Trends Briefing #CX ecly.co/1Q2m7T1

How retailers use digital technology to enhance the customer experience #CX ecly.co/1FVLJsO

4 Steps to Attracting and Building Better Customers: #ux #cx entm.ag/1djwVKJ

Our latest #blog is out. How you can build a business on #customer feedback #cx buff.ly/1R97qhx

Read our #cx blog #Customers Driving Change #cex buff.ly/1Jo7Vxj

#Employee #engagement blog and the important role it plays in #cx buff.ly/1MQ27z4

Top 12 Tips to Exceed Customers Expectations in 2015 #cex buff.ly/1G1eu8N