Sendbird (@sendbird) 's Twitter Profile
Sendbird

@sendbird

The omnichannel AI agent platform for delightful customer service.
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linkhttps://goo.gl/4zdCio calendar_today29-12-2014 11:22:28

3,3K Tweet

4,4K Followers

813 Following

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230M+ messages every day, 7B+ messages every month, & ~100B messages every year - powered by Sendbird & 4k apps we support. Times Square was the perfect place to share this global, enterprise-level scale! #SendWithSendbird #CPaaS #API #Chat #BusinessMessaging #AI

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How to: Boost user engagement with iOS Notification Extensions! Create rich, interactive push notifications using Sendbird Business Messaging + iOS Notification Service/Content Extensions. sendbird.com/developer/tuto…

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The most sophisticated API calls won't be initiated by developers, but by other AIs. This video breaks down why agent-to-agent (A2A) transactions are about to explode: - Technical drivers of functional displacement - Communication protocols between autonomous agents -

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Building vs buying your AI solution? JPMorgan's COIN saved 360,000 hours annually by automating document reviews. See 24 AI implementations that are transforming finance: sendbird.com/blog/ai-applic… #DevLife #FinTech #AIEngineering

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Proactive AI is coming, and companies getting ready to adapt to it should listen to Yeji Yoon, with advice you can use today. Yeah, today. Not tomorrow. Now. Why are you still reading? Go go go. #ai #proactiveai #agenticai

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AI companies like to overpromise and underdeliver, right? We come in expecting some next-gen feature set and all we see is a re-skinned LLM. That's why we adopted a 'show, don't tell' philosophy. Product Marketing lead Chery Chai discusses our approach: #ai #cx

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All of a sudden someone shouted, "Hey, John S. Kim, how will the agent-to-agent economy roll out?" Then we made the answer into a video. Don't worry, we edited out the shouting. #a2a #agenticai #ai

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Here's a Customer Service story in three bullet points: - 73% of customers switch between at least three channels in their journey - 80% say the experience matters as much as the product itself - Only 45% say they’re “satisfied” with the quality of support they receive

Here's a Customer Service story in three bullet points:  
- 73% of customers switch between at least three channels in their journey 
- 80% say the experience matters as much as the product itself  
- Only 45% say they’re “satisfied” with the quality of support they receive
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Introducing Sendbird's Omnipresent AI Agent: support that follows your customers, not the other way around. - Most AI waits for problems. Ours prevents them. - Most AI stays in one channel. Ours moves with your customers. - Most AI is visible. Ours only appears when needed. The

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Omnipresent AI is going to ch... you know what, everyone keeps 𝘵𝘦𝘭𝘭𝘪𝘯𝘨 you that AI is going to change everything. We'll 𝙨𝙝𝙤𝙬 you. #omnipresentai #aiagents #customerservice #ai