Network Notice Update: The fibre repair work in Strand has been completed by Octotel engineers. Octotel Strand customers are encouraged to reboot their fibre boxes to restore connectivity. We’re pleased to report that no further disruptions are expected.

Network Notice: Dear RSAWEB Customer, We are observing an issue affecting certain Octotel customers in George and surrounding areas. Octotel Engineers are investigating. Kindly await further updates.

Network Notice: Dear RSAWEB Customer, we are seeing an issue affecting MFN JHB customers. RSAWEB Engineers are investigating. Kindly await further updates.

Network Notice Update: Technicians are currently en route to the site to investigate the issue affecting MFN JHB customers. No ETA/ETR is available as yet. Kindly await further updates.

Network Notice Update: We are observing that MFN services in JHB are currently being restored. Engineers are monitoring for stability. Kindly await further updates.

Network Notice Update: We are observing services for MFN in Gauteng have been restored and are testing stable. We anticipate no further service disruptions.

Network Notice: Dear RSAWEB Customer, We are observing an issue affecting some Octotel customers in Cape Town Central, surrounding areas, and Atlantis. Octotel Engineers are currently investigating. Kindly await further updates.

Network Notice Uodate: Octotel has completed fibre repairs. Customers in and around Atlantis still offline should reboot their fibre box and router. We apologize for any inconvenience and appreciate your patience."

Network Notice Update: Octotel has completed fibre repairs in East CBD. Please have customers in Cape Town Central and surrounding areas reboot their fibre box and router. We apologize for any inconvenience and appreciate your patience.

Network Notice: Dear RSAWEB Customer, we experienced a brief dip in connectivity across the RSAWEB Network. This incident has since been resolved & we continue to monitor for stability. All customers are encouraged to reboot their fibre box and router to restore connectivity.

Dear RSAWEB Customer,We’re currently experiencing service interruptions affecting our Johannesburg and Durban regions. Our engineers are actively investigating the issue. We appreciate your patience and will share further updates as soon as possible.Regards

UPDATE: Services have been restored but remain at risk in Gauteng, North West, and KwaZulu Natal. Our engineers are monitoring the situation, but packet loss and high latency may persist. For updates, please check the RSAWEB Net Notice page.

UPDATE: Monitoring Services have been restored and are currently stable. Our engineers continue to monitor closely to ensure ongoing performance.Kindly await further updates. Thanks for your patience

Dear RSAWEB Customers, Openserve has confirmed a dual line failure affecting various Web Connect customers. Their technical team is investigating the root cause, and engineers are attending to the issue. Further updates will follow.

UPDATE :Openserve has resolved the earlier dual line failure affecting various Web Connect customers. Services have been restored, and connectivity should be back to normal. We thank you for your patience.

Network Notice: Dear RSAWEB Customer, We are observing an issue affecting Octotel services in Plett, Knysna, George, Kleinbrak, and Sedgefield. Octotel Engineers are currently investigating. Kindly await further updates.

Network Notice Update : Hi RSAWEB Customer, Octotel has identified a fibre break between Mossel Bay & George. The fault’s been located and repairs are underway.

Network Notice Update: We are observing that services for Eden District - Plett, George, Kleinbrak, Knysna, and Sedgefield have been restored. Engineers are monitoring for stability.

Dear Rsaweb Customers Services in the Eden District have been restored and are testing stable. We do not expect any further disruptions.

Dear Rsaweb Customers Services in the Eden District - including Plett, George, Kleinbrak, Knysna areas have been restored and are testing stable. We do not expect any further disruptions.