Happy New Year everyone! The answer was - 364 presents! We hope you all had a fabulous festive season 🥳🎉

Aberystwyth shoppers - we need you! If you're interested in completing a food store assessment for us, contact [email protected] #mysteryshopping #shopping #secretshopper #retail #supermarket #food #aberystwyth

A few more food store mystery assessments are now available - if you're interested in completing a visit for us, contact [email protected] #armagh #cookstown #enniskillen #mysteryshopping #shopping #retail #food

As companies continue to chase innovation in a competitive landscape, React CX explore whether service basics are being overlooked - An interesting read from our Insight Manager, Amy Morgans! #customerservice #customerexperience #CX #retail #hospitality reactcx.com/news/back-to-b…

React's Jill Spencer explores the current hybrid customer experience landscape and what this means for businesses - take a look here: reactcx.com/news/man-vs-ma… #customerexperience #retail #cx #insight #customerservice

Retail has seen a huge shift, in part shaped by evolving customer expectations. Is your frontline delivering the experience you've designed? And is your omnichannel experience as seamless as it should be? Contact React CX to drive your business’s CX forward. #CX #retail

An ongoing CX strategy can help improve sales, encouraging repeat customers and word-of-mouth recommendations. Businesses should assess their customer experience offering to understand how key metrics, such as fast and friendly service, impact the customer journey. #CX #retail

React CX have a visit available in Hereford! If you are interested, please contact our allocating team at [email protected] 😊 #retail #shopping #supermarket #mysteryshopping #hereford

React CX are excited to announce that we’ve been awarded MSPA Elite Member Status 2022!! This award is given to companies that have been active in the promotion of the MSPA Europe/Africa and the Mystery Shopping industry. Read more from the MSPA here: mspa-ea.org/en_GB/news.htm…

React CX have food store visits to be completed in the following locations: - Cambridge - Northampton - Skipton If you would like to know more information or can help us out, just contact [email protected] 😊 #shopping #retail #food #cambridge #skipton #northampton

We have some attraction visits available (I think the photos will give a hint of what they may be for!). If you're interested in learning more, just contact [email protected] #blackpool #birmingham #edinburgh #bray #mysteryshopping #secretshopper #UK

In today’s rapidly-evolving marketplace, the need for brands to focus on their customer experience strategy cannot be overstated. React’s Jill Spencer & Amy Morgans explore the CX trends that should be on every business’s radar in 2022 #customerexperience reactcx.com/news/2022-cx-t…

CX expert predicts outlook for bricks and mortar brands React CX Retail Times Team #cx retailtimes.co.uk/cx-expert-pred…

React CX’s very own Jill Spencer was recently interviewed by Retail Times to discuss the challenges surrounding brick and mortar based businesses and identify ways to successfully navigate through 2022 and beyond. reactcx.com/news/cx-expert… #customerexperience #CX #highstreetretail

We’re passionate about working towards a more sustainable future - We’ve teamed with Ecologi 🌍 , who help offset carbon footprints by funding climate projects! So far, we’ve planted 152 trees, but we hope to do more in the future! #EarthWeek #future reactcx.com/carbon-net-zer…

This week is Mental Health Awareness Week and this year the theme is focusing on loneliness. Make sure you check in on your friends and family as one in four are affected by loneliness. #MentalHealthAwarenessWeek #loneliness #IveBeenThere #wearehereforyou #selfcare

It's The Queen's Platinum Jubilee this week. Are you planning on celebrating, or just planning on enjoying the extended Spring Bank Holiday? Either way, we'd love to hear about it! #HM70 #PlatinumJubilee

Today we're at the MSPA Europe/Africa conference discussing ROI in Mystery Shopping Programmes #mysteryshopping