*Trying to transfer some amount

Hi Anay, As suggested by you, have provided all the necessary details. Kindly look into it ASAP. Ticket ID-0504201916692- Transaction for 20000 is failed and the need the money urgently. Its linked to a HDFC bank account too. Transaction ID- 201904051721333431uH51vK8

Its 9738563694 and I received an emaik from support team stating that it will refunded by this friday. Could you please provide me the escalation matrix?

Thanks for the info, but if my query is not resolved as promised.. who should I escalate it to??because as of today, its not resolved yet

Reminder 1

Reminder 2

Isn't life a funny story where in thngs chang so drastically just by de wink of n eye🗿