🧵 Thread: Revolutionizing Customer Service with AI-First Automation 🚀

84.5% of your #customerservice peers are betting big on AI-first. Are you being left behind? Join Raghu Ravinutala as he shares insights on what’s driving this massive surge in AI adoption Watch now: lnkd.in/gzVRtBcD #customerservice

🛒🔜 Shopping season is around the corner! Is your brand ready to fulfill customer wishlists? Raghu Ravinutala reveals how AI-first support creates unforgettable customer experiences. Read now: retailcustomerexperience.com/blogs/transfor… #AIinRetail #customerexperience #holidayshopping

Founder Mode: paulgraham.com/foundermode.ht…

🧬 Stoked to announce that Yellow.ai has been recognized as a Sample Vendor in the Gartner® Hype Cycle™ for Life Science Commercial Operations, 2024 #lifesciences #AIchatbots

🚀🇮🇳 An exciting first at the heart of innovation in India! Our in-person leaders' summit: #Conversate is back, bigger than ever! ⏰ Want to be on the guest list? Request an invite now: yellow.ai/conversate-ind… #ConversateIndia #generativeAI #customersupport #customerservice

✈️ #Conversate is coming to India, and you shouldn’t miss it! 🇮🇳Limited seats only! Request an invite NOW: yellow.ai/conversate-ind… #ConversateIndia #customersupport

From our inception to shaping the future of customer service, this growth story is a must-read for all enterprise leaders. Raghu Ravinutala sits down with Amit Chowdhry as the duo dive into all things AI-first customer service. Read now: pulse2.com/yellow-ai-prof… Pulse 2.0

🚀 ARE YOU LISTENING? Yellow.ai launches VoiceX to make customer conversations natural and real-time with ~1.3 second latency! Experience now: lnkd.in/gypG7H7v #voiceAI #voicetech #customersupport #AIautomation

AI in customer service is already making waves. Is your enterprise riding it big? Vasudev Chatti explored how AI is transforming support operations, cutting costs, and elevating customer experiences, in our recent KnowledgeBridge session at #ConseroCX Consero

“Yellow.ai has given us a fantastic bridge to reach and engage with our customers almost on a weekly basis” Imraan Surve, VP - Marketing, Zodiac Clothing Learn more: yellow.ai/industries/ret… #SuccessWithYellow #AIinretail #generativeAI

How is VoiceX helping Waste Connections transform their customer experience? Cody West, Telecom Specialist shares his take. Wish to experience the difference yourself? Headover to yellow.ai/voiceX/?utm_so… TODAY! #SuccessWithYellow #voiceAI #LLM #customerservice

📸 from the recent Build with AI Summit hosted by Meta! In a compelling discussion on elevating #customerexperience through AI on WhatsApp, our CTO, Kishore, shared insights on the future of customer engagement. Wish to learn more? Talk to our experts: yellow.ai/request-demo/

🇬🇧 Hello London! We’ll be at the CCW UK Executive Exchange, joining fellow CX leaders from some of the UK’s biggest brands! See you there 👋

👋 Day 2 of #GartnerSYM has been nothing short of impressive! See you at booth #106 for the final day 3! Key highlights include: ↪ The winning mindset with Leander Paes ↪ The evolution of conversational AI with generative AI by Bern Elliot 🎉 Here’s to Day 3! #GartnerKochi

VCs, founders, funds, companies mentioned here: Farooq Abbasi Preface Ventures Raghu Ravinutala Amit Goldenberg David Booth On Deck now ODF Blackbird Eliot Durbin boldstart ventures

Celebrating National Startup Day with India’s AI Pioneers! Presenting the Top 20 Indian AI Startups to Watch in 2025—trailblazers transforming industries with cutting-edge AI solutions. #NationalStartupDay #AIStartupsIndia Qure.ai Prashant Warier Uniphore Umesh Sachdev

Today's "DeepSeek selloff" in the stock market -- attributed to DeepSeek V3/R1 disrupting the tech ecosystem -- is another sign that the application layer is a great place to be. The foundation model layer being hyper-competitive is great for people building applications.

2025 marks the 10th year of starting Yellow.ai along with Raghu Ravinutala , Jaya Kishore . We started hacking on the first iteration as Yellow Messenger – a B2C consumer app which helped consumers find businesses around them and message them in 2015. 1/4

🚨 Open-source AI just changed the game. A Chinese hedge fund built DeepSeek—a powerful LLM rivaling AI giants at a fraction of the cost. And it’s open-source. In 3-part series, I break down: ✅ Why DeepSeek is making headlines ✅ How open-source AI reshapes strategy