PolyAI (@polyaivoice) 's Twitter Profile
PolyAI

@polyaivoice

The world's most accurate conversational AI for customer service #cx #ai #nlp #machinelearning #customerservice #conversationalai

ID: 1058351999933169664

linkhttps://poly.ai calendar_today02-11-2018 13:35:54

996 Tweet

2,2K Followers

389 Following

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ICYMI: We have been ranked #8 among the 100 fastest-growing tech companies in Britain 🙌 Check out the complete list here: thetimes.com/sunday-times-1… #SundayTimes100

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The world of artificial intelligence is buzzing with news of DeepSeek's groundbreaking R1 model. In our latest episode of Deep Learning with PolyAI, Damien and Nikola chat about DeepSeek's engineering feats, the subsequent market responses, and implications for the future of

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"When we heard PolyAI's solution in Croatian, we knew that was what we wanted for our customers" 👀 🇭🇷 Find out how Zagrebačka banka improved NPS by 14 points with the first-ever Croatian enterprise voice assistant - bit.ly/4bCzJ2H #VoiceAI #MultilingualSupport

"When we heard PolyAI's solution in Croatian, we knew that was what we wanted for our customers" 👀 

🇭🇷 Find out how Zagrebačka banka improved NPS by 14 points with the first-ever Croatian enterprise voice assistant - bit.ly/4bCzJ2H 

#VoiceAI #MultilingualSupport
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Day one of the PolyAI Las Vegas offsite is off to an insightful start 🙌! Emily Walsh, PolyAI board member and lead investor at Georgian, joined Michelle Schroeder to discuss her career path and the in-depth research behind investment decisions, including how she balances data

Day one of the PolyAI Las Vegas offsite is off to an insightful start 🙌!

Emily Walsh, PolyAI board member and lead investor at Georgian, joined Michelle Schroeder to discuss her career path and the in-depth research behind investment decisions, including how she balances data
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PolyAI will be at HIMSS25 next month, where our team will be ready to show you how voice AI is transforming patient interactions by providing empathetic, personalized support throughout the care journey. 🤝 If you're going to HIMMS25 next month, come and meet us:

PolyAI will be at HIMSS25 next month, where our team will be ready to show you how voice AI is transforming patient interactions by providing empathetic, personalized support throughout the care journey. 

🤝 If you're going to HIMMS25 next month, come and meet us:
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The line between customer service and CX is blurring. In our AI in customer service trends report 2025, we found that: 📈 75% of contact center leaders see themselves in a CX leadership role within five years. 📊 12% of CX leaders believe their role will evolve into Head of

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Join PolyAI's Nicole Raynor, MBA, Jenn Cunningham, and Lauren Sullivan, Chief Information Officer at Howard Brown Health, for our upcoming webinar to learn: 🤝 How to build patient trust using voice AI agents 💬 Which use cases are perfect for voice AI in healthcare 🤔 What

Join PolyAI's Nicole Raynor, MBA, Jenn Cunningham, and Lauren Sullivan, Chief Information Officer at Howard Brown Health, for our upcoming webinar to learn:

🤝 How to build patient trust using voice AI agents
💬 Which use cases are perfect for voice AI in healthcare
🤔 What
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Healthcare support should be effortless. But too often, patients are stuck on hold or repeating themselves just to get help. Voice AI is changing that. At #HIMSS25, we’ll show how AI-powered conversations create empathetic, personalized patient experiences - no frustration, no

Healthcare support should be effortless. But too often, patients are stuck on hold or repeating themselves just to get help.

Voice AI is changing that. At #HIMSS25, we’ll show how AI-powered conversations create empathetic, personalized patient experiences - no frustration, no
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If your AI agent doesn’t have access to the latest policies, product details, or troubleshooting steps, it can’t provide accurate, helpful responses. PolyAI makes it easy to keep your AI agent up to date. You can review calls, instantly navigate to relevant knowledge base

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Join us at the Channel Partners Events Conference in Las Vegas from March 24-27, 2025! We'll be there to showcase how our market-leading AI agents are revolutionizing customer experience by delivering seamless human-like conversations at scale. Don't miss the chance to see our

Join us at the Channel Partners Events Conference in Las Vegas from March 24-27, 2025! 

We'll be there to showcase how our market-leading AI agents are revolutionizing customer experience by delivering seamless human-like conversations at scale.

Don't miss the chance to see our
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🏨 Hotels face staffing shortages, rising costs, and high call volumes—making great guest service harder than ever. AI agents help by reducing missed calls, improving service, and freeing staff for in-person guests. Meet us at IHTF (March 18-20) to see how voice AI is

🏨 Hotels face staffing shortages, rising costs, and high call volumes—making great guest service harder than ever.

AI agents help by reducing missed calls, improving service, and freeing staff for in-person guests.

Meet us at IHTF (March 18-20) to see how voice AI is
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AI can transform healthcare, but success requires trust, smart use cases, and careful testing. Join Nicole Raynor, Jenn Cunningham, and Lauren Sullivan on Feb 27 at 1 PM CST to learn: 🤝 How to build patient trust with AI 💬 Top voice AI use cases in healthcare ✅ Key factors

AI can transform healthcare, but success requires trust, smart use cases, and careful testing.

Join Nicole Raynor, Jenn Cunningham, and Lauren Sullivan on Feb 27 at 1 PM CST to learn:

🤝 How to build patient trust with AI
💬 Top voice AI use cases in healthcare
✅ Key factors
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PolyAI is a proud sponsor of #ZendeskRelate 2025! Join us in Las Vegas in March bit.ly/3CYzaEW Zendesk Relate hosts 60+ sessions covering everything from AI to employee experience strategies. 🍿 If you can't join in person, register to watch the live keynote and access

PolyAI is a proud sponsor of #ZendeskRelate 2025! Join us in Las Vegas in March bit.ly/3CYzaEW

Zendesk Relate hosts 60+ sessions covering everything from AI to employee experience strategies.

🍿 If you can't join in person, register to watch the live keynote and access
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🏨 What if your front desk never missed a call? At IHTF (March 18-20), we’ll show how AI agents help hotels: ✔️ Answer every call instantly ✔️ Reduce call center overload ✔️ Handle guest inquiries naturally, just like a real conversation 👀 If you want to see it in action,

🏨 What if your front desk never missed a call?

At IHTF (March 18-20), we’ll show how AI agents help hotels:

✔️ Answer every call instantly
✔️ Reduce call center overload
✔️ Handle guest inquiries naturally, just like a real conversation

👀 If you want to see it in action,
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Delighted to be part of the AI trade mission to UK House @ SXSW 2025, alongside other innovative British companies ’seeing things differently’. 📍 Come and visit us from March 8-11 at Palm Door on Sixth, Austin. 👀 Explore the full lineup of companies: bit.ly/ukatsxsw2025

Delighted to be part of the AI trade mission to UK House @ SXSW 2025, alongside other innovative British companies ’seeing things differently’. 

📍 Come and visit us from March 8-11 at Palm Door on Sixth, Austin.

👀 Explore the full lineup of companies: bit.ly/ukatsxsw2025
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Telephony has come a long way, from PBX systems to VoIP and WebRTC. But what's next? On the latest episode of Deep Learning with PolyAI, Oisin Glynn, VP of Solutions Consulting, joins Nikola Mrkšić to break down the evolution of telephony and VoIP. Whether you're deep in the

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Have you watched the latest episode of Deep Learning with PolyAI? This week, Oisin Glynn joins Nikola Mrkšić to break down the evolution of telephony and VoIP. We cover: 📞 The shift from PBX to IP-based systems 🌍 Challenges in international deployments and codec differences

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🔊 What if AI could fix the most frustrating parts of phone calls? No more long disclaimers. No more clunky hold systems. Just seamless communication. In the latest episode of Deep Learning, Nikola and Oisin explore how AI could transform telephony by eliminating lengthy

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PolyAI will be at NVIDIA GTC as part of the Amazon Web Services (AWS) Generative AI agenda. Register to see PolyAI's Tomasz Cichy and Razvan Kusztos present 'Annotate, optimize, repeat: Iterative model refinement with NVIDIA Riva in production' at AWS Booth #715. 🕐 3:55 PM

PolyAI will be at NVIDIA GTC as part of the Amazon Web Services (AWS) Generative AI agenda. 

Register to see PolyAI's Tomasz Cichy and Razvan Kusztos present 'Annotate, optimize, repeat: Iterative model refinement with NVIDIA Riva in production' at AWS Booth #715.

🕐 3:55 PM