PebblePad Technical (@pebbletech) 's Twitter Profile
PebblePad Technical

@pebbletech

The technical side of PebblePad for alerts and news about PebblePad updates.

ID: 2389284450

calendar_today14-03-2014 15:20:24

186 Tweet

175 Followers

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PebblePad Technical (@pebbletech) 's Twitter Profile Photo

We are currently experiencing an issue on our UK server which is resulting in users not being able to log in and timeouts when saving. We are investigating the cause and apologise for any inconvenience this may cause our users.

PebblePad Technical (@pebbletech) 's Twitter Profile Photo

We have identified and resolved an issue on the UK install, full service has been restored and we are continuing to monitor. We apologise for any inconvenience this may have caused our users.

PebblePad Technical (@pebbletech) 's Twitter Profile Photo

We are currently experiencing an issue on our UK server which is resulting in users not being able to log in and timeouts when saving. We are investigating the cause and apologise for any inconvenience this may cause our users.

PebblePad Technical (@pebbletech) 's Twitter Profile Photo

The performance issue that was affecting user logins and saving has been resolved. The root cause behind this issue has now been identified and we do not expect a reoccurrence. Once again, we apologise for any inconvenience this may have caused our users.

PebblePad Technical (@pebbletech) 's Twitter Profile Photo

We are currently experiencing an issue on our US server which is resulting in users not being able to log in and timeouts when saving. We are investigating the cause and apologise for any inconvenience this may cause our users.

PebblePad Technical (@pebbletech) 's Twitter Profile Photo

The issue that was affecting the US install has now been resolved and normal service resumed. Once again, we apologise for any inconvenience this may have caused our users.

PebblePad Technical (@pebbletech) 's Twitter Profile Photo

We are currently experiencing an issue on our UK server which is resulting in users not being able to log in and timeouts when saving. We are investigating the cause and apologise for any inconvenience this may cause our users.

PebblePad Technical (@pebbletech) 's Twitter Profile Photo

The issue affecting our UK install was resolved at 11:20 and normal service restored. We are continuing to investigate the root cause and apologise for any inconvenience caused to our users.

PebblePad Technical (@pebbletech) 's Twitter Profile Photo

We experienced slow response times on our AU server today between 11:52 and 12:23 AEST which resulted in some users not being able to log in and timeouts when saving. We are investigating the cause and apologise for any inconvenience this may have caused our users.

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Our TAQAS testing and Q/A service operating at apptest.pebblepad.com is currently under going maintenance, the service will return shortly.

PebblePad Technical (@pebbletech) 's Twitter Profile Photo

The TAQAS testing service is available and operating normally as of 10:35 GMT, maintenance work is ongoing but no further downtime is expected.

PebblePad Technical (@pebbletech) 's Twitter Profile Photo

We are currently experiencing slow response times on our UK server, we are investigating the cause and apologise for any inconvenience this may cause our users.

PebblePad Technical (@pebbletech) 's Twitter Profile Photo

Normal service for the UK/EU has been restored as of 12:21 BST. We are continuing to investigate the root cause and apologise any inconvenience caused.

PebblePad Technical (@pebbletech) 's Twitter Profile Photo

The performance issue that was affecting PebblePad UK/EU on April 28th has been resolved. The root cause behind this issue has been identified and addressed, we do not expect a reoccurrence. Once again, we apologise for any inconvenience this may have caused our users.

PebblePad Technical (@pebbletech) 's Twitter Profile Photo

We experienced an outage on our UK/EU service this afternoon between 14:16 and 14:24. We have isolated and resolved the cause of the issue and apologise for any inconvenience this may have caused our users.

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Following the outage earlier we received reports that LTI 1.3 SSO was unavailable. This was an unforeseen impact of the original outage, resolved as of 17:41. We are investigating the link between the issues to prevent reoccurrence and apologise for the impact on our users.