Paula Pondering: Party City Files Chapter 11, But The Party Isn’t Over paularosenblum.substack.com/p/party-city-f…

Paula Pondering: Rethinking The Customer Experience paularosenblum.substack.com/p/rethinking-t…

A screed on #customerexperience from companies like Bank of America Xfinity Southwest Airlines and others. Is there real honesty in #CX? paularosenblum.substack.com/p/rethinking-t…

I’m shocked and delighted to be included. Thank you!!!

Actually, I think the Celtics need a new coach. No offensive sets. #BOSvsMIA

By the way, sending bully lawyers after me is not going to stop me. There is a total lack of competence. If I’d said okay, you would have run main over the exhaust pipe from my generator. When did I become your project manager. #shame

New blog post on (hopefully) improving the customer experience. paularosenblum.substack.com/p/making-it-re…

#Retail #CostAccounting Can Be Misleading — Our latest Podcast is out! (⏰ 26m58s) — Listen in with Robin, @RetailShelley, & guest Paula Rosenblum — co-founder of RSR Analysts — as they discuss the threats & value of Cost-Based vs. #RetailBasedAccounting. therobinreport.com/the-robin-repo…

Thank you RETHINK Retail for deciding I am a #TopRetailExpert for 2024. This is a great group of people and I'm truly honored. It's an exciting time to be in retail, as we continue to separate technology truth from hype,

Fitting rooms are a #retail goldmine. Paula Rosenblum, Managing Partner, RSR Research & Matthew Cyr, CEO, Crave Retail examine how smart #fittingrooms: 🛍 Personalize the customer experience 💪 Empower #store associates 📊 Yield new #data insights craveretail.com/post/the-fitti…

Well worth the read. Sometimes we forget the obvious opportunity right in front of our eyes

#leaveheralone Donald J. Trump

Breaking my X fast because sometimes Meta is just too cruel for words. Everything AI should not be and more. #facebook #meta #aifail paularosenblum.substack.com/p/meta-muscle-…

Here is our long awaited report on retailers' attitudes towards the ever-shifting sands of tariffs. You might even call it chaos. We did. rsrresearch.com/research/chaos…