It takes money, time and effort to obtain leads! Companies often overlook one very important metric and that is #CAC. Find out how to properly calculate your budget and target the right audience for your business in the article: bit.ly/overpaying-for…

To measure the full impact of the experience and how it affects your customers’ loyalty, you must go beyond the standard concept of #CX. Find out what are the decision drivers that may lead a customer to a positive or negative experience in the article: bit.ly/full_potential…

We, Notion Edge, believe that #CX should be at the forefront of all business priorities. A recent #Oxford and #SAP Economics study shows that improving CX is the top priority for 39% of small and medium-sized companies. Find out more in the article: bit.ly/evolve-cx

Wondering how to grow revenue and cut costs at the same? Simple! By focusing on #customerexperience! Find out how the brand value of a firm is directly impacted by its #CustomerService, product satisfaction, and emotional connection for customers here: bit.ly/better-cx

Geese flying in a “V” formation can travel over 70% further than a goose flying on its own! Align your business for success by prioritizing company strategy and have employee goals and daily tasks falling in line. Read more in the article: bit.ly/flying-v-busin…

No more rushing to the stores to get the best Black Friday offers! #SAPMarketingCloud and #SAPServiceCloud, retailers can connect data from different touchpoints and match it with customer feedback from their social media channels. Contact us for more info bit.ly/retail-transfo…

Join #SAP Customer Experience MENA User Community virtual Event on December 8-9th. Connect with peers and get the latest on SAP CX Suite from some of the leading community experts! See you there! bit.ly/sap-cx-uc-mena

Never worry about manual errors or slow communication between the back - front office and your customers with SAP's FSM solution. Find out what FSM is and how it can benefit all stakeholders in your organisations in our blog! bit.ly/notionedge-fsm…

#B2BbuyerTrends2021- Quicker time to purchase, reduced complexity, and self-service just to name a few. Find out how CPQ can support your organization and fuel your business growth in the article: bit.ly/cpq-tools-cx

After setting up easy-to-use webshops, companies now need to double down on #CustomerService. Self-service options & chatbots will continue to develop in 2021. Find out more about next year's trends for customer service in the article: bit.ly/Customer-Servi…

What will be the next driving business trends in the upcoming 2021? Having a brand community requires hard work, great products and services, and outstanding customer service. Get ideas on how to build your customer strategy for the upcoming year: bit.ly/brand-communit…

The latest release of #SAP FSM included many optimizations and new features, including the much-anticipated ability to spin-up a system copy with master data from the source system. Here are some quick highlights: bit.ly/38qbqHr #sapfsmrelease2102 #fsm #cx #notionedge

Customers increasingly expect a convenient and exclusive experience while interacting with your business. Find out what are some of the most pressing questions customers might ask and how to prepare to meet all expectations in the article. #cx #notionedge bit.ly/spectacular-cx

Choosing a new CRM system or considering moving to cloud? You might be wondering which is better: Cloud SaaS or on-premise? We are starting a short 'OnPrem vs Cloud' tips series to help you decide on the right choice. #NotionEdgeTips #CRM #OnPremisevsCloud #MakeTheRightChoice

This is arguably one of the most important questions you need to consider when choosing any business system. Not sure where to start? Talk to one of our consultants for more information on how to start planning your move! lnkd.in/dD2n3Hpr

Cookieless tracking: How marketers can navigate a privacy-first web. Find out in the article: bit.ly/Cookieless-tra…

The current economic climate has presented a variety of challenges for small and medium-sized organizations. Find out How Small and Midsize Companies in the United Kingdom Navigate New Economic Realities. lnkd.in/eSt2ik83 #notionedge #neweconomy #sap #report

The field service space is one of many that has seen a significant change in recent years. Find out how to resolve customer issues quickly with an end-to-end tool by exploring SAP Field Service Management. lnkd.in/dj4Xgie #sap #notionedge #sapfsm #fieldservicemanagement

How SAP Field Service Management helps Luneau Technology Group to save time, boost productivity and prevent new issues. Find out in the Case Study: bit.ly/luneau-technol… #notionedge #casestudy #luneautechnology #sap #sapfsm #digitaltransformation #technology #productivity

When you’re narrowing down vendors, look at how much support they’re able to offer. The right vendor will offer plenty of after-sales support, whether it’s implementation services or in-house training after setup, and a support team ready to help with any flagged issues 24/7.