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⭐Featured on Partner Perspectives by Content Guru! Find out how enterprises can overcome CCaaS adoption barriers and unlock the benefits of cloud CX. Learn more: nojitter.com/program/partne…

Four customers discuss why they chose 8x8 as they moved from premises to cloud and how they’re looking at AI to drive CX value-adds. #ContactCenters #CCaaS #EX nojitter.com/contact-center…

Universal AI agents, operational management for AI, autonomous AI agent feedback are closer than you might think and may lead us to fully agentic AI-powered customer experiences. #ContactCenters #VirtualAgents #CX nojitter.com/contact-center…

Google’s Agentic AI Vision for the Workplace Rewrites Both Code and Culture: Here’s what IT and workplace leaders need to know as AI shifts from tool to teammate. #AI #AIAssistants #Copilots #AICollaboration #WorkflowAutomation #AgenticAI #AIAgent #Google nojitter.com/ai-automation/…

🚀 AI isn't replacing humans – it's supercharging them! Learn how Content Guru is empowering content center agents through real-time transcription & summarization. Read now: nojitter.com/ai-automation/…

Agentic AI could be the breakthrough everyone wants, but it’s limited by the rigid policies and systems in customer service. #ContactCenters #CX #VirtualAgents #AIAgents #AgenticAI nojitter.com/contact-center…

By launching the Avaya Infinity Platform, the company provides a contact center modernization trajectory for its large enterprise and public sector customers. #ContactCenters #CX #CloudInfrastructure #Avaya nojitter.com/contact-center…

CX Observability products allow organizations to monitor their end-to-end customer experience across networks, interactions and agents, and quickly act to maintain service. #ContactCenters #CX nojitter.com/contact-center…

🚀 AI isn't replacing contact center agents—it's making them better at what they do! See how AI tools are helping teams deliver exceptional customer experiences in this new article from Content Guru. Learn more: nojitter.com/ai-automation/…

Since the beginning of the year, at least 7 AI Receptionist products debuted; they serve as use cases in the emerging category of “digital labor.” #AI #AIVoice #VirtualAgents nojitter.com/ai-automation/…

UC&C customer engagement solutions may help vendors stabilize stagnant ARPU and gain share. #ContactCenters #CCaaS #UCaaS #OnPremises #Microsoft #Zoom #8x8 #RingCentral #Cisco #Webex nojitter.com/contact-center…

The original callbacks concept was that the system would place you on a virtual hold and call you back when it was your turn. Verint believes it can take the callback solution to the next level with AI. #ContactCenter #CX #Verint #Fonolo nojitter.com/contact-center…

Widespread employee exhaustion persists – but the freelance platform’s new research shows ways workers are proactively managing their engagement with work. #DigitalWork #AIAssistants #Copilots #AICollaboration #AI #Upwork #Burnout nojitter.com/digital-workpl…

🤖 AI is making content center agents more empowered than ever! See how Content Guru customers are leveraging Generative AI to enhance customer experience and enable improved agent performance. Learn more: nojitter.com/ai-automation/…

While we celebrate the current efforts to break down data silos and achieve better, more unified customer views, let's not kid ourselves about where this will take us. #AI #CX #DataPrivacy #VirtualAgents nojitter.com/ai-automation/…

FACT: Agentic AI is revolutionizing Customer Experience! Learn how CX professionals can prepare and successfully adapt to a future dominated by agentic AI-driven interactions. 📰 Read more from Content Guru: nojitter.com/virtual-agents…

📈Gartner predicts that by 2029, 80% of customer interactions will occur without any human involvement. Content Guru reveals how agentic AI is transforming customer experience and how CX professionals can prepare for this revolution! Read now: nojitter.com/virtual-agents…

📢 FedRAMP is playing a critical role in the move to the cloud! Content Guru shares how this security standard can empower your agency to deliver reliable, secure, and responsive service. 📰 Read now: nojitter.com/contact-center…

🤔 Is your organization still relying on legacy systems? #FedRAMP isn't just for government agencies! Content Guru explains how this rigorous security standard is becoming essential for private sector organizations handling sensitive data. Learn more: nojitter.com/contact-center…

For CX service providers, Salesforce’s acquisition reinforces how critical it is to pair fast data with smart automation. #ContactCenters #DataGovernance #AIAssistants #Copilots #CX #Salesforce #Informatica nojitter.com/contact-center…