I cannot believe that respected brands like H&M continue to use such a terrible logistics company as @Hermesparcels. Can you guys not see how absolutely appalling/non-existent their "customer service" is?

The Driver and Vehicle Licensing Agency is an absolute shambles. Incorrect VIN on V5. All evidence provided to demonstrate it was their error. 5 weeks later and still waiting for "internal documents" to see where the error occurred. Just fix the damn error and issue the new V5!

If you have any money in a child’s NS&I account (including premium bonds) that you need access to before they turn 16, I suggest withdrawing it now. This service is not fit for purpose. We will be closing all our family’s accounts immediately.

No Gousto, it is not OK that my box is going to be delivered tomorrow and not today, because I now don't require the same number of meals for the week. Very poor service.

Still absolutely gobsmacked that nsandi are happy to force a 16 year old through their complaints process due to their own incompetence, even though parents still have legal responsibility for them until they turn 18.

Two months today since my daughter sent in her nsandi account registration form. Two months and counting without access to her money. Have had to get @GeorgeFreemanMP involved. HM Treasury need to fix this shambles of an organisation NOW.

Stock response to everything from nsandi. All they do is tell customers to make complaints rather than make any attempt to actually help. @GeorgeFreemanMP HM Treasury

Seriously, Direct Line, you're really going to take a card payment for 6 pence?

Well done to Santander UK for their complete incompetence handling an ISA application which now means we will lose the opportunity to invest this tax year MoneySavingExpert

Thank the lord for challenger banks. Spent over a week and gallons of blood, sweat, and tears trying to get an ISA set up with Santander UK. Took less than 24 hours and a few mouse clicks with Marcus by Goldman Sachs (UK). Thanks for saving the tax year!

Persuaded by Direct Line to suspend a policy after selling the car rather than cancel it, yet now they can't even give me a quote for a replacement vehicle without reinstating the policy! Talk about taking your business for granted...

Why is Nationwide saying that O'Neill Patient are no longer affected by the CTS cybersecurity incident and refusing to reassign cases, when people are reporting their ONP case managers telling them they still cannot process completions? Ed Magnus Noah Eastwood

Only National Grid could put two-way temporary lights at a four-way junction, 50 yards from permanent lights, causing complete gridlock and forcing lorries to drive over grass verges, churning them up.

What a stunning rainbow - view from Rodborough Common this afternoon

Seriously Santander UK Help, why say that the easiest way to close an account is via secure chat, when after 10 minutes chatting I’m told I need to go to a branch, write in, or call?

What utter rubbish Royal Mail. I saw the postman park right outside. Even have it on doorbell camera footage. He obviously forgot and couldn’t be bothered to come back.

.EE your customer service is useless. Spent 30 mins with a "Guide" on chat, only to be told to call 150. Call 150, request a callback, respond to the texts, and "Sorry, something went wrong. Please call us" Couldn't make it up.