Gartner’s CX Pyramid - first maturity scale with a customer in it. heartofthecustomer.com/gartners-cx-py…

Learned a new english word – regurgitation: "Sixteen hours after the launch of their desired dashboard the ESL realizes what 15.95 hours ago seemed like the answer to all questions is the answer to none." Thanks, Avinash! tmai.avinashkaushik.com/web-version?lc…

“The holism necessary to do foundational UX is antithetical to the assembly-line chunks of user behavior agile requires.” fastcompany.com/90642462/i-hel…

Vision oder Realität? SEO und UX arbeiten zusammen, um User Experience zu verbessern. t3n.de/news/core-web-…

„Sie fragten nur, wie man den Status quo via Technologie effizienter und sparsamer macht, und nicht, was man statt des Status quo eigentlich noch wollen könnte.“ faz.net/1.7418612?prem…

I remember when lean UX meant "we move faster by staying low-fidelity for as long as possible" and not "we save time by skipping directly to high-fidelity deliverables"

Schöner Job

Satz und Sieg. zeit.de/digital/intern…

Auch tolle Vorschläge diese. #KI

The founding article by Jorge: Artificial Intelligence for Information Architecture jarango.com/2023/02/09/art…

Best cover seen for a long time (on physical paper).

Quite useful overview: Picking the Right Dependent Variables for UX Research – MeasuringU measuringu.com/dependent-vari…

Extrem schöner Artikel: Generative AI exists because of the transformer ig.ft.com/generative-ai/

“This advancement accomplished something that traditional AI models couldn’t: it has laid the foundation for a synthetic partnership layer to be built back into every product/service, mimicking the human support layer that digital…” — Alex Klein uxdesign.cc/customer-exper…

"The LLM can’t buy your product." uxdesign.cc/no-ai-user-res…

“Evolving generative AI interactions are repeating human-computer interaction history.” — Ryan Tang uxdesign.cc/emerging-inter…

Nice piece of thought: "These two forces, the wholesale destruction of creative craft wrought by standardized tooling, and then AI bulldozing that dataset, have made a massive space for real humans again." uxdesign.cc/the-death-of-c…

When humans uncritically accept AI-generated information, that’s magic-8-ball thinking. nngroup.com/articles/ai-ma…

New trends by Jakob: Minimal Viable Usability & Crowdsourced, Continuous Usability Feedback. open.substack.com/pub/jakobniels…

Shit. The UX Research Reckoning is Here: medium.com/onebigthought/…