Did you know Navient has a team dedicated to helping servicemembers navigate their options? Call the Military Benefits Team at 855-284-4879, Monday through Thursday 8 am – 9 pm & Friday 8 am – 8 pm ET. navient.com/loan-servicing…. #MilitaryAppreciationMonth #MilitaryBenefits

This #MemorialDay, we honor the brave individuals who paid the ultimate sacrifice for our freedom, and support those who serve overseas and here at home.

#HappyPrideMonth from #TeamNavient! 🏳️‍🌈 One of our core Navient values is we are always #StrongerTogether. That's why we support and uplift the LGBTQ+ community each and every day to achieve a more equitable workplace where everyone can thrive. #PrideMonth #PrideMonth2023

If you’ve been recently impacted by the wildfires in Hawaii, you may be eligible for disaster relief. Find out if your area qualifies here: navient.com/loan-servicing/

We're looking forward to #NASWASUMMIT23 in Los Angeles. Will you be there? If so, stop by booth 52 to say hello. Let’s discuss solutions to your #CX challenges: technology, automation, staffing, constituent expectations, or anything else that’s on your mind. #governmentexperience

That’s a wrap! Our Navient BPO team enjoyed reconnecting with friends and partners at #NASWASUMMIT23. Many thanks to our incredible host, NASWA. Did you catch our 30-second video? Here it is again, to help you start to reset your CXpectations. #governmentexperience

#MemberNews: Congratulations to Navient, who was recently named a best place to work for caregivers bit.ly/3ZA29Wr #netde #debiz

On December 7, the #NavientBPO team will be at the ACT-IAC CX Summit in Arlington, VA. Dozens of agencies will gather to explore the best practices that are transforming government customer experiences. Looking to enhance your program’s #CX? Contact us: navient.com/bpo/contact-us

The ACT-IAC CX Summit is coming up on Dec. 7 in Arlington, VA. Now is the perfect time to set some New Year’s resolutions for solving your program’s #CX challenges. For insights and best practices, visit navient.com/bpo/transformi…. #governmentexperience #contactcenters

#NavientBPO team enjoyed connecting with agencies and discussing #CX solutions at ACT-IAC CX Summit! Do your New Year’s resolutions include enhancements to your program’s constituent experience? Check out our guide: images.navient.com/Navient/web/Tr… #governmentexperience #contactcenters

Boys & Girls Clubs of America and Navient launched a digital program to help families prepare for college. Find activities to learn about college costs, how to find scholarships, understand financial aid, and understand student loans. Visit myfuture.net/activities to get started!

CX challenges? High staff #turnover? A modern, omnichannel constituent experience can solve both. Discover solutions at Navient.com/BPO #governmentexperience #contactcenter #govtech

5 tips for #CX technology success: real-time analytics; maximum automation; minimum manual processes; always-on self-service; and scalable systems. More best practices at Navient.com/BPO #govtech

On Feb. 15, our #NavientBPO colleague Ken Duncan will be at the NASWA Winter Policy Forum in DC. Ken looks forward to connecting and sharing latest government #CX best practices. Level-up your program’s CX at navient.com/bpo/contact-us #governmentexperience #contactcenter

Michael Smith, Senior VP and CHRO at Navient, reveals the compelling reasons why Diversity, Equity, Inclusion, and Accessibility (DEIA) stand tall among the top 5 strategic priorities for his company. full video here: youtu.be/umpFbagB_3w

Looking for your 1098-E form this tax season? Log in to your account on Navient.com and select "Tax Statements" in the left menu. Visit our convenient online help center for more FAQs: navient.com/loan-servicing…

Your programs are a big deal, covering lots of people and transactions. Our scale makes us a CX partner of choice for the nation’s largest programs. We can help yours too. Learn how: Navient.com/BPO #governmentexperience

Did you know Navient has a team dedicated to helping servicemembers navigate their options? Call the Military Benefits Team at 855-284-4879 or visit navient.com/loan-servicing…. #MilitaryAppreciationMonth #MilitaryBenefits

Shopping, ordering dinner, or getting driving directions, your constituents are used to finding what they need through easy, user-friendly digital interfaces. Make sure your information is easy to find: navient.com/bpo/transformi… #governmentexperience #DX #contactcenter #search #SEO

So sorry for the challenge and for the delayed response. Please call us and we can assist. -PH