User-Centered Design – and its mindset of bringing users into the design process – exists to reduce gaps between who is creating a product and who is using it. UX is about closing the gap between people.

CS MACHARIA directs Kenya Railways to increase number of commuter trains on all routes and reduce fare by 10 percent as matatu strike bites. #MichukiRules

Do you know that @Nairobits is a finalist in the Google.org Impact Challenge? Vote now to help us double our funding. . Link: impactchallenge.withgoogle.com/kenya2018/char… … . . #WeAreBits #GICAfrica #BitsFamily #Nairobi #Kenya #Africa #Challenge #Google #GoogleImpactChallenge #NairoBits

Have you heard of the latest tool in social innovation called PFS? Explore what Pay-for-Success (PFS) is all about and how taking the risk off the government’s shoulder is essential for publicly funded social innovations. bit.ly/PFS-HK

Kenya, one of our resident partners, @Nairobits, who leverage on tech to transform lives of young people, have been listed as finalists @ #GICAfrica, & they need our votes to win $250,000 to continue ths remarkable work. To vote, follow goo.gl/Z1aUoL & share! #WeAreBits

Designing for accessibility is not that hard goo.gl/fnxT4C

Creating Excellent UX Flow Charts medium.com/eightshapes-ll…

We are recruiting HR interns for three months. Share CV to [email protected]

Nairobi.Design If you use #typography in design for screen and print, watch this - "Get introduced to typographic principles and how they apply to the San Francisco fonts. Learn best practices when designing and implementing interfaces with text." developer.apple.com/videos/play/ww…

“Raising” a bot takes a village—but what happens when your AI creation goes rogue? How the team at IDEO Cambridge tamed a wild bot: ideo.to/fPhP1T

We agree the CBD needs decongesting. But why can’t the govt involve the public when making such decisions? It's them who are affected the most with the #MatatuCBDBan. Imagine using #designthinking to solve the issue of a crowded CBD.

Our whole team and all the fellows are in Kigali, Rwanda this week jamming with our partners. It’s shaping up to be a memorable and exciting week for all #designthinking #kigali #hcd #design #impactdesign #usercentered #rwanda #nairobidesign

So excited to introduce our new book #UserFrendly to the design community here in Nairobi. Thank you Maureen Macharia and iHUB for hosting me. So exciting to meet the incredible creative talent that is percolating in Nai! MCD⨯FSG Dalberg Design Dalberg Nairobi.Design

Sleeves are rolled up, heads down and we’re building all our learnings from this wonderful week in Kigali. Can’t wait to discuss and reflect #design #designthinking #kigali #rwanda #africadesign #hcd #hci #ux #kenya #nairobidesign #nairobikigali

Excited for this mention on 10 Inspiring designers in tech to follow! Check our these other awesome designers working to build life-long design communities: medium.com/black-ux-colle… #design #ux #designthinking cc Nairobi.Design IDEO.org

Meet the Speaker: @RoyOlende has been involved in User Research and Service #Design for the past 8 years. He is currently building research systems and processes that enable teams at Zapier to better understand user needs.