Recognition is an important step for any team working towards a goal.

Tech talent looks for companies that offer a positive employee experience. Here are a couple of tips to deliver that. forbes.com/sites/forbesbu…

"AI can provide the data-driven insights needed to deliver more relevant and individualized customer experiences at scale."fastcompany.com/90814057/how-l…

Great reminders of what to look for in a leader.

Connecting with customers will always be a top priority in every industry we serve.

We should all constantly develop our emotional intelligence. Harvard Business Review breaks it down into 12 elements to make this more practical.

#CX is the top priority for companies increasing their tech spend in 2023. Here are other trends you can expect to see in the new year. forbes.com/sites/bernardm…

Looking to measure how customer-centric your team is? Check out these tips. entrepreneur.com/growing-a-busi…

"Never stop listening" is a great call out on how to manage with empathy. marketwatch.com/story/heres-an…

Great reminders, especially as we wrap up 2023.

Have you heard of generative #AI? Some say it'll drive productivity & transform the future of work. fastcompany.com/90816886/how-g…

Check out how #AV technology helps create productive learning environments by engaging a student's senses.

There are a few leadership traps that new & old leaders can fall into. Here's how you can avoid them. inc.com/bernard-colema…

Finding what makes your employees tick goes a long way in understanding their inner purpose.

So you've seen the value of the #CX, but where do you start to build it out? cmswire.com/customer-exper…

Emotional intelligence in the workplace is a key leadership skill, too.

Today's customer experience is a fascinating topic to study, partly because it's always changing. cmswire.com/customer-exper…

Great podcast on the evolving work landscape.

Adapt how you're listening with these different styles.

This month marks 1 year of #PanasonicConnect. Fittingly, we held our national team meeting earlier in April to celebrate and to strengthen our dedication to advance society and connect to tomorrow through a collective shift in mindset. Thank you to all who participated!