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Here’s what Michela Bracich, Marketing Operations and Zoho CRM Manager at The RTA Store, says: “Text is a really good way for us to reach out and get an update. Not everyone is into email or phone calls—it’s about meeting customers where they are.”

Discover how SMS powers The RTA Store’s communication strategy and enhances customer satisfaction ➡️ hubs.ly/Q02WwVvJ0 #CustomerWin #CustomerCommunication

📲 SMS + Your Business = Customer engagement simplified In a world full of digital noise, SMS breaks through to reach customers on a personal level. Why? Because it’s fast, efficient, and personal – and in today’s market, that’s essential. #Zoho #SMS #Automation

From marketing messages to automated reminders, here’s how SMS can help you: 🔹 Cut through the clutter with personalized messages 🔹 Reduce no-shows with appointment reminders 🔹 Seamlessly integrate with Zoho CRM workflows

With 52% of consumers willing to switch brands for a more tailored experience, SMS isn’t just nice to have – it’s a must Elevate your customer engagement strategy with SMS—because standing out has never been easier. 💬 hubs.ly/Q02WwYNC0

📬 Favorite power couple for customer comms: #SMS and #email. Not surprising—but why? Our latest survey reveals three big reasons why these channels are consumers' top picks for connecting with brands:

1️⃣ Familiarity – SMS and email feel natural and expected, building trust with consumers. 2️⃣ Convenience – Quick, useful updates like delivery alerts or personalized promos make life easier. 3️⃣ Timeliness – SMS reaches 98% of consumers instantly, with most texts read in minutes.

Discover the full benefits of SMS and email in our new report ➡️hubs.ly/Q02Wx2wJ0

📲 Shift Group needed a better way to connect with athletes and veterans transitioning to new careers. Their solution? Sinch MessageMedia’s #SMS integration with #HubSpot, transforming communication and candidate engagement.

With SMS, Shift Group achieved: 1️⃣ Real-time conversations, keeping candidates engaged and informed. 2️⃣ Efficient two-way communication directly from HubSpot. 3️⃣ Valuable feedback that helps improve their services.

Austin Plevy, Shift Group’s Director of Marketing, shares: "We’ve had huge success with texting. Our audience is going through a busy period in their life. But when we send them a text, we see interactions go way up."

Curious how SMS can transform your engagement strategy? Read the full story here: hubs.ly/Q02Wx2wL0

📈 Want to boost customer engagement and drive sales? You got it! Take advantage of workflows in Sinch #SMS for #HubSpot. By combining inbound tactics with marketing automation, you’ll build customer relationships that stick. But where should you focus? #CustomerCommunication

Start with what your customers want: 1️⃣ 65% of consumers check messages more than six times a day 2️⃣ 35% prefer text messages from businesses 3️⃣ 32% choose email Discover how to deliver the right message at the right time, every time! 📲 Head to hubs.ly/Q02Wx8xN0

📲 How IdeaTek boosted engagement with #SMS for #Zoho CRM! IdeaTek, on a mission to bring broadband to rural Kansas, needed a reliable way to reach underserved customers.

The Challenge: Reaching rural areas and enhancing customer support The Solution: With Sinch MessageMedia’s SMS for Zoho CRM, IdeaTek now reaches 89 Kansas cities, streamlined support, and improved engagement

Service Delivery Manager Aysha Fercha-Anderson says it best: “Sinch MessageMedia helped us interact directly with customers, ensuring timely updates and a smoother experience.” Ready to see how SMS can transform your customer outreach? Head over to hubs.ly/Q02Ww-jn0

📲 Where SMS Delivers Across Your Business Once SMS is integrated into your platforms, it’s a game-changer for customer engagement and operational efficiency. Here’s how SMS transforms key business areas:

🚚 Delivery Tracking – Keep customers updated with real-time tracking 📆 Appointment Reminders – Reduce no-shows with automated reminders 🛒 Click & Collect – Notify customers when their order is ready 📢 Emergency Alerts – Broadcast critical updates instantly

📈 Marketing Campaigns – Drive engagement with targeted SMS campaigns 💬 Two-Way Support – Enhance customer service with conversational messaging 💳 Billing Reminders – Get timely payments with SMS bill alerts. Ready to integrate SMS and see the impact?