Using Figma Make to build my new Kit newsletter, and I'm blown away. This is fun.

not me looking for annie’s mac n cheese dead stock, ‘cause “now cheesier” ain’t it 😤

For every lap around the sun, I make a point to sneak in some turns. Still a blast, ~decades~ later. Here’s a little clip: Who else is still at it?

We did a bunch of extremely scientific research (and only some of it involved glitter). Our core finding? 👇 Delight happens when support teams have the freedom + tools to be human. 🎥 Introducing Delight Labs → bit.ly/3ZSdu5R #delightlabs #customersupport #software

Us totally keeping our cool around the new Help Scout × @fuzzco OOH campaign in Boston

This week’s design tip: go off the grid

officially in my MJ Lenderman era, and this cover has me: open.spotify.com/track/2aFkH4wK…

Is there a sidebar setting in Comet? Curious as I am, I don’t think I can go back

Vibecheck™

Is EZPassNJ different from the one used everywhere else? These bills are saying so

this was not on my bingo card, but I am here for it

Genuinely curious: are DAMs (like Air, Bynder, Brandfolder) gamechangers to creative teams? I've seen them benefit Marketers, CS, etc., but maybe I've never seen it done right?

Who’s with me?