Delivering Exceptional Customer Service: Importance, Types, and Best Practices - ow.ly/i7TC50WityR By Ivan Widjaya (Source: Noobpreneur.com)

2025 July Webinars (No-Cost) -7/10 - Preparing Your Pitch - ow.ly/9nH050Witus -7/16 - Government Contracting 101 - ow.ly/TxWX50Wituo -7/23 - Start a Business - ow.ly/NIGp50Wituu

"Freedom is the open window through which pours the sunlight of the human spirit and human dignity." —Herbert Hoover Have a happy and safe Fourth of July! Our offices will be closed on Friday, July 4th, 2025.

If you are debating entrepreneurship, read about those who took the leap. You’ll meet ordinary people changing lives, thriving, and, in some cases managing the extraordinary! Start with Pamco Care - online.flippingbook.com/view/844099980… More stories - masonsbdc.org/client-stories/

Happy Fourth!

This week - Join George Siragusa on July 10th to learn about the best practices in developing a business briefing. Register >> clients.virginiasbdc.org/workshop.aspx?… No-Cost; Online

Yesterday Mason SBDC's George Siragusa attended Accelerate Breakfast Series event held at the Carahsoft Center, in Reston VA. George coached Rory Borgan, Founder of Torev Motors, one of the 5 presenters at the sold-out event. (A few images from the event.)

#FairfaxCounty recently approved a 4% food and beverage tax, effective Jan. 1, 2026, and the county is here to help the food service industry through this transition. -Resources - ow.ly/YJyE50Woy8k -Workshops - ow.ly/Ts4v50Woy8j -FAQ - ow.ly/mhRi50Woy8i

Government Contracting 101 July 16, 2025 (10 AM) - (next week) We're discussing the basics of government contracting readiness. Mason SBDC Director, Timm Johnson presents this no-cost live webinar. More details - ow.ly/7Lla50WoyjB

Hey Herndon! Our Digital Marketing expert, Hussain Shah is doing a live, interactive session at Office Evolution (Herndon) on July 24, 2025 (1-3 pm). Get a functional grasp of SEO and review tools that can help you assess your website. FREE Workshop - ow.ly/aKEF50WqK1P

Earlier today, Sam Idossa, Branch President for RobotLab.com, demonstrated one of many product-line robots at the 1 Million Cups meet held at at Centerfuse. Sam Idossa is George Siragusa's former student & a Mason SBDC client.

Agentic AI pilot to help Virginia cut, update state regulations ow.ly/Jc5E50WrY3z #statecoop #agenticAI #regulations (Source - Statescoop.com)

No-Cost learning this week - (ONLINE) Jul 23, 2025 -10 AM- Start a Business Legal and Administrative Steps - ow.ly/HJFz50WsOXR (IN-PERSON - Herndon) Jul 24, 2025 - 1 PM - Optimizing Your Website ow.ly/jIbf50WsOXQ

Mason SBDC's workshop on Thus, July 24, 2025 at Office Evolution (Herndon) was led by Hussain Shah (Digital Marketing SME, Mason SBDC). The workshop was attended by 19 business owners who learnt about strategies and tools that can be used to assess a website.

Aug, 2025 Webinars 8/6 - Financing Your Small Business - ow.ly/CLAx50WwVRJ 8/13 - Marketing 101 - ow.ly/OB8C50WwVRI 8/21 - Value Proposition Design - ow.ly/SOct50WwVRO 8/28 - Building Your Business Performance Dashboard Metrics - ow.ly/5AYE50WwVRK

August, 2025 Webinars 8/6 - Financing Your Small Business - ow.ly/WnAC50Wvywe 8/13 - Marketing 101 - ow.ly/imVL50Wvyw8 8/21 - Building Your Value Proposition Design - ow.ly/9vNl50Wvyw9 8/28 - Building Your Dashboard Metrics - ow.ly/K58c50Wvyw4

Get step-by-step instructions on two important topics - (8/21) Value proposition design - clients.virginiasbdc.org/workshop.aspx?… (8/28) Business dashboard metrics - clients.virginiasbdc.org/workshop.aspx?… Live, no-cost sessions with George Siragusa! Your spot awaits!

Client Story: Rising & Thriving: How Mason SBDC & THRIVE Fueled Le Bledo’s Digital Makeover. - By Jonathan Morse (Senior Business Counselor, Mason SBDC) masonsbdc.org/le-bledo-eater…

Wrapping up the week making connections and conversations. Mason SBDC's Timm Johnson and Subodh Nayar are at the 'Path to Partnership Subcontracting Conference' at the Sherwood Community Center, in Fairfax, this lovely Friday morning.

Hey friends in #PrinceWilliamCounty! The 12-week, 2025 Start SMART Small Business Series is open for Registration. 11 weeks instruction + 1 Pitch Competition. Go check out the details, curriculum & register ---> ow.ly/V8jr50WKlhJ We're a month away, but seats are going!