Hey Amazon, you LOST my phone! 📱❌ You mixed up my returns: 1️⃣ Took the wrong item I sent back 2️⃣ Took my regular return ➡️ Result: my phone disappeared in your depot! First you said you’d found it, then you apologised and claimed it was lost. Now nobody is helping me. This

Amazon Help Publicly, @Amazon is “sorry” and offers to help. Privately, they admit they won’t return my phone, keep it,

Publicly, @Amazon is “sorry” and offers to help. Privately, they admit they won’t return my phone, keep it. it's a legalized theft.

I accidentally sent the wrong phone to @Amazon. They confirmed they found it and promised to return it. Later, it “disappeared.” Privately, they told me I’ll never get it back and there’s no refund. A broken promise and internal rules turning a mistake into legalized theft. 📱