During this unprecedented time, we are taking GOV.UK advice & instructing staff to work from home with email-only access. The quickest way to cancel bookings is at: looking4.com/uk/members If you do email within your cancellation terms we will honour the cancellation request.

‼️ ATTENTION CUSTOMERS ‼️ Please read the attached image: You can also cancel your booking online at looking4.com/uk/members

We are currently experiencing some technical difficulties on our website which mean quotes may not be available. We are working to get these resolved as soon as possible and apologise for any inconvenience caused.

Thank you for bearing with us, the issues on our website have now been resolved.

With the recent flight cancellations and disruption at airports we are currently experiencing a much higher than usual number of emails. Please bear with us as we will respond to all emails as soon as we area able to.

Oops! There's a lot congestion on our system at the moment - confirmation emails are taking longer than usual but will be with you as soon as possible. We're sorry about the delay!

Our website will be closed for essential maintenance between 11:00 and 12:30 today. You can access the website to make or amend bookings outside of these times. We apologise for any inconvenience caused.

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Please note, on Friday 9th December, our customer services department will be closing at 3pm. Cancellation requests will be monitored over the weekend, and any other requests will be responded to as soon as possible.

Over the Festive Period, our customer services team will open: 23rd - Closing at 14:30 24th - Closed 25th - Closed 26th - Closed 27th - 10am -2pm 28th - 9am-5pm 29th - 9am-5pm 30th - 9am-5pm 2nd Jan - 10am -2pm Cancellation emails will be monitored until 12:00 on 24th Dec.

Our systems are undergoing routine maintenance this evening, between 22:00 and 01:00 GMT. This may mean that search results and access to existing bookings may be affected during this time. We can only apologise for any inconvenience caused by this.

Unfortunately our systems are down meaning we cannot access any bookings right now. We will respond to all queries and emails as soon as our systems are back online.

Please be aware, our Customer Services department will be closing at 15:00 today due to company staff training, and will re-open at 09:00 tomorrow (30th March) We will respond to all emails as soon as possible, or you can amend/cancel your booking at looking4.com/uk/members

Live chat will be offline today and tomorrow due to training. We will respond to all emails as soon as possible Cancellations that meet the terms when sent will be honoured If you have urgent queries and you are arriving today/tomorrow you can contact the car park directly

We are seeing an increase in emails this morning due to the fire at Luton Airport's car park This is an ongoing incident and we are in communication with Luton Airport As soon as we have any information we will contact all affected customers Thank you for your patience

Our website may be unavailable between 08:00 and 09:00 on 15th May 2024 for planned maintenance. We are very sorry for any inconvenience caused by this.