
Libby Atherton
@libbyatherton
ID: 159767035
26-06-2010 08:25:39
22,22K Tweet
213 Followers
61 Following


Trying to amend my British Airways flight, on hold for 50 minutes, eventually got through and was put on hold again. Then hung up on and have had no call back. Awful customer service.













Shocking customer service Lulu Guinness! £245 suitcase, faulty after 3 uses, refusal to repair or replace. Unhappy (ex-)loyal customer.