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The IAED is honoured to invite you to nominate outstanding emergency dispatchers from across Asia for the prestigious 2025 Dispatcher of the Year Award. To learn more or submit your nomination, go here: emergencydispatch.org/what-we-do/dis…

Get ready to make your mark as we prepare for NAVIGATOR 2025! The deadline for submissions is February 21, 2025, so don't wait:emergencydispatch.org/what-we-do/dis…

The International Academies of Emergency Dispatch is pleased to announce that the recipient of the 2025 Middle East Dispatcher of the Year award is Rooshan Laghari with Sindh Integrated Emergency & Health Services. Congratulations and well deserved, Rooshan!

The Academy is honored to recognize Bahrain Ministry of Interior and Sindh Integrated Emergency & Health Services for becoming Medical ACEs, and Hamad Medical Corporation for re-achieving their ACE status for the fourth time. Thank you all!

This year’s theme, MAKE YOUR MARK, reminds us of the profound impact dispatchers have every day, and nowhere is that more apparent than during the presentation of the 2025 Dispatcher of the Year award. The deadline is FEBRUARY 21, 2025 emergencydispatch.org/what-we-do/dis…

This year's UK & Ireland NAVIGATOR conference is taking place in Glasgow, Scotland, 22-24 September, and we want you to speak! The deadline is 31 March 2025. You can learn more about the guidelines and submit your session proposal here: uknavigator.emergencydispatch.org

Are you interested in becoming an ETC Instructor? We've got a pre-conference course for that! Become certified as a basic emergency telecommunications instructor through this introductory training program from the IAED and NENA, taught by Susi Marsan. navigator.emergencydispatch.org/conference-reg…

The Academy is beyond delighted to announce that the Closing Speaker for NAVIGATOR 2025 is Adam Timm! Adam served with the LAPD for 21 years, then started his training and consulting company, The Healthy Dispatcher, to bring tools for resilience to this profession. See you soon!

Are you looking to grow in your career? If your EMD certification is current, come attend the EMD Mentor Course before NAVIGATOR 2025 starts!

If you're looking to enhance your skills, look no further than "NENA Enhanced Caller Management" on April 14, 2025. John Ferraro will help you by improving your listening skills, decision making, and crisis-handling capabilities. navigator.emergencydispatch.org!

The International Academies of Emergency Dispatch is pleased to announce that the 2025 Asia Dispatcher of the Year is Fariza Hazlin Mohd Hashim with TM MERS 999RX Melaka!

Has your center started its race to ACE? Beverley Logan will be leading "An In-Depth Journey to Accreditation" on April 14 addressing the multiple steps along the way through the Twenty Points of Accreditation. Register today at navigator.emergencydispatch.org!

Avoiding conflict in the dispatch center is a common problem no matter where you are. Attend our "Brave Conversations" pre-conference NAVIGATOR course taught by Cindy Sparrow on April 14, 2025, in Orlando, FL, and learn how to handle these situations. navigator.emergencydispatch.org

There's still time to sign up for some of the specialized pre-conferences courses before NAVIGATOR 2025! The Executive Workshop on April 14 is led by IAED President Jerry Overton and PDC Senior International Program Administrator Ross Rutschman. navigator.emergencydispatch.org

One of the many pre-conference courses we're offering before NAVIGATOR 2025 is the four-hour Active Assailant course taught by IAED's Police Protocol, Academics, and Standards Associate, Dave Warner, on April 14. Register today: navigator.emergencydispatch.org

To get you pumped for NAVIGATOR 2025 in Orlando, Florida, we're highlighting some sessions we're offering. On April 15, Susi Marsan is leading the session "Transforming 911 Training: Empowering Tomorrow's Heroes with AI Excellence." Stay tuned for more session highlights!

Discover the power of becoming a trauma-informed PSAP, understand how a comprehensive staffing study can nurture a healthy and sustainable work environment, and more. Stay tuned for more session highlights!

NAVIGATOR 2025 is only a little over a month away! If you haven't already, now is the best time to book your room at the Orlando World Center Marriott for a room as close to the action as possible. Book your room today! book.passkey.com/gt/220257901?g…

This session will guide you in making the most of your federal partners. Meet key personnel from the U.S. Department of Transportation, the FirstNET Authority, the Federal Communications Commission, and the Cybersecurity and Infrastructure Security Agency. Stay tuned for more!

Listen in as CentralSquare's own Rob Farmer joins the Dispatch In Depth Podcast from the International Academies of Emergency Dispatch to talk all things Vertex, #CSTENGAGE Orlando 2025, IAED NAVIGATOR, and more: aedrjournal.org/centralsquare-…