In an effort to digitize and automate everything, the #customerexperience is rapidly losing its human experience, which will cost brands a great deal in the long run. bit.ly/2KczLWG

#CustomerExperience has become stagnant. What are you doing to differentiate? bit.ly/2WKogfV

We believe in a dynamic, real-time approach to #CustomerEngagement - read about our concept of Audiences in our most recent blog post! hatchloyalty.com/blog/its-time-…

#CustomerLoyalty strategies need to evolve with your customers. What worked five years, or even one year ago, may not be resonating today. bit.ly/2x4Zdor

#DataPrivacy and #personalization almost seem to be at odds in the marketing world. What customers really want is transparency. They're willing to share data if brands are forthcoming about how they're collecting it. vz.to/2X5p4ft

There are a lot of data points about your customers that may be important for your business. Learn about how Hatch's Custom Data allows you to store that information in a central location. hatchloyalty.com/blog/product-u…

The best way to know what customers really want is to listen to them. Retailers should start with small engagement programs with technology platforms that allow them to be agile in development as they learn from customer preferences. convenience.org/Media/Daily/20…

Harnessing data is still a huge obstacle for marketers on the quest to #personalization. Here's a great framework on how to think about your data. bit.ly/2Xlqrqg

Thanks for having us, Technori! We had a blast and look forward to listening to the full podcast.

Our CEO had the opportunity to sit down with Scott Kitun at Technori to chat about the evolution of our company and how we've built success on redefining #customerloyalty. Listen to the full podcast here: bit.ly/2XKsSSO

The Hatch team wishes everyone a safe and fun-filled 4th of July!

"If you aren’t obsessed with your customer, your competitor will be. " Great #customerexperience should permeate your organization. bit.ly/2Jx8H1v

At a time when most retailers are struggling, Nordstrom has weathered the storm by leveraging their #digitaltransformation online and in-store, giving customers a great experience no matter where they shop. bit.ly/2Sc6tIN

Don't fear the behemoth. There are plenty of ways that retailers can combat Prime Day with a great #customerexperience and offers. bit.ly/2xNhib1

#MobilePayments have been slow to catch on. We explore things retailers should consider before investing in our latest blog post: hatchloyalty.com/blog/mobile-pa…

Pragmatic in their decision-making, but still wanting brands to take a stand in social responsibility, #GenZ is the first 100% digitally native generation. How are you preparing your business for these consumers? yhoo.it/2xQ6nxi

Ever wish that you could use data from one marketing tool to target customers in another marketing tool? Hatch's Custom Segments empowers you to do that & much more. Learn how in our most recent blog post: hatchloyalty.com/blog/use-case-…

Market research and simple A/B tests don't always paint an accurate picture of the how and why of customer behavior. bit.ly/2K4mVZd

The Experience Economy is as crucial to #customerloyalty today as coupon clipping was in the 90's. What are you doing to keep up in the Fourth Industrial Revolution? focusvision.com/resources/the-…

Be sure your business is leveraging both big AND small data because, "emotions drive business results." bit.ly/2YzkiHa